I would like to contribute to your organization as a Full-Stack Web Developer, leveraging my ability to develop web and software applications using readily available web frameworks. With my passion for learning, I will be able to take part in empowering your team with my newly found coding expertise.
AREAS OF EXPERTISE
US Auto Parts Metro Manila, PH Process Associate 2013 Dec. - 2015 Apr.Responsible for researching, analyzing customer's history and coordinating to all concerned departments to make sure customers eligible for a one time credit courtesy.Coordinating with Logistics (different courier in the U.S and C.A. warehouses) to check the status of delivery.Coordinating with respective Team leader’s/Managers, through emails, face-to-face, and or outgoing calls to check the authenticity of the customer's claims.Communicating with different warehouses receiving or handling returned item, check if it's resalable and identify if it was the actual part purchased before refunding.Requests and creates ticket for parts replacements and send it to the right department.Processes RMA - Return Merchandise Authorization.Receives and process tickets (based on priority level).Approves and processes rebates/refunds and asks invoices from the customer.
ADDITIONAL TASKS: Assigned to trained newbie’s
P&P Interactive Metro Manila, PH
Digital Campaign Manager 2017 May - 2018 Oct. Develop marketing campaign strategies and activity plans that use channels effectively and that will achieve campaign objectives including generating qualified leads.Manage the implementation, tracking and measurement of integrated marketing campaigns, on time and within budget.Write and edit copy for a range of promotional digital materials including adverts.Responsible for the production and sourcing of all campaign materials.Deliver campaign activity presentations and regular results presentations.Ensure accuracy of marketing materials.Actively partake in the running of the department providing ideas and best practice synonymous with a high performance team.
Additional Task: Crypto/ICO:- Fundamental, Sentiment & Signal analysis.
MnK Soft Corporation Metro Manila, PH
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