d4b 1d900df8c 8

Customer Service / Tech Support

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mark as hired


Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

July 19th, 2023 (73 days ago)

Member Since

February 11th, 2017

Profile Description

My background includes serving as a customer service associate in call-center environment. Most recently, I worked as a customer service where my responsibilities included handling customer account inquiries/requests.
Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television service provider. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day and 40 – 45 chats per day as a chat support.
In addition to this experience, I gained considerable customer service skills during my career as a customer service associate and I also bring to the table strong communication skills and the ability to resolve issues in a timely manner.
I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking/

Top Skills

Customer Support » Technical Support

Customer Support » Email Support

Customer Support » Social Media Moderation

Other Skills

Customer Support

Office and Administration » Email Management

Marketing » Email Marketing

Marketing » Content Creation » Proofreading

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Marketing » Direct Mail Marketing

Customer Support » Phone Support

Office and Administration » Transcription

Office and Administration » Data Entry

Marketing » Social Media Management » Social Media Marketing

E-Commerce » Inventory Management » Quality Control

Basic Information

Not Specified
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Quezon City, Metro Manila
Tests Taken
Score:  111
Dominance: 35
Influence: 46
Steadiness: 77
Compliance: 88
Uploaded ID
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