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Admin Virtual Assistant in Real Estate and Ecommerce

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EXPECTED SALARY
Php 20,000.00/month
( $375 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
20 hrs/wk
( $4.33 USD/hr )
EXPERIENCE OVERVIEW
2 years in Customer Service Field- 2 years Ecommerce Data Entry Specialist- 2 years Admin Virtual Assistant in Real Estate
BASIC INFORMATION
Age:
28
Gender:
Female
Location:
Gerona, Tarlac
Tests Taken:
IQ
Score:  93

DISC
Dominance:32
Influence:34
Steadiness:26
Compliance:9

English
 C1(Advanced)
Last Active:
January 20th, 2023 (9 days ago)
Member Since:
February 7th, 2017
SKILL SUMMARY

SKILLS AND SOFTWARE:
 
1. Customer Service Skills 
- Answered calls and responded to chat inquiries coming from customers.     
- Ensured that correct resolution is provided
- Great attention to detail since validating customers accounts is required
- Goes the extra mile to help the customer like doing basic troubleshooting   
- Used different CRMs to properly record important notes during the call
- Generate Leads and Sales
- Able to handle phone calls and chat for customer service 

2. Microsoft Office
- Very familiar with the MS Office (Excel, Word, PowerPoint)     
- Used it for daily reporting as Process Auditor

3. Canva App     
- Have basic knowledge, and use it to create content for Social media marketing.

4. Transaction and Listing Coordinator for Real Estate
- Handled transactions for real estate contracts, amendments, and other documents and also do some follow-ups and scheduling.
- Have used CRM's to monitor transactions and leads, also to advertise listings

5. Social Media Management
- Handles Facebook page, Instagram page for posting content and gathering reviews

6. Email Management       
- Google Sheets, Drive, and Calendar
 
7. File Management        
- Advanced Skills (Organizing of folders, renaming, etc.)
 
8. Data Entry and Internet Research
- Handles product listing for e-commerce business
- Research accurate information for every listing
- Have used Amazon Seller Central to add listing and have basic knowledge of Shopify
 
9. Project Management
- Used Asana and Trello to organize ongoing and future projects

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Research
  • Customer Support
  • Phone Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

Customer Service & Admin Support
EXPERIENCE

An Admin Virtual assistant on a Real Estate company and I also do data entry on eCommerce business. I was a Customer service representative for 2 years. 

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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