Admin Virtual Assistant in Real Estate and Ecommerce

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

March 12th, 2024 (38 days ago)

Member Since

February 7th, 2017

Profile Description

SKILLS AND SOFTWARE:
 
1. Customer Service Skills 
- Answered calls and responded to chat inquiries coming from customers.     
- Ensured that correct resolution is provided
- Great attention to detail since validating customers accounts is required
- Goes the extra mile to help the customer like doing basic troubleshooting   
- Used different CRMs to properly record important notes during the call
- Generate Leads and Sales
- Able to handle phone calls and chat for customer service 

2. Microsoft Office
- Very familiar with the MS Office (Excel, Word, PowerPoint)     
- Used it for daily reporting as Process Auditor

3. Canva App     
- Have basic knowledge, and use it to create content for Social media marketing.

4. Transaction and Listing Coordinator for Real Estate
- Handled transactions for real estate contracts, amendments, and other documents and also do some follow-ups and scheduling.
- Have used CRM's to monitor transactions and leads, also to advertise listings

5. Social Media Management
- Handles Facebook page, Instagram page for posting content and gathering reviews

6. Email Management       
- Google Sheets, Drive, and Calendar
 
7. File Management        
- Advanced Skills (Organizing of folders, renaming, etc.)
 
8. Data Entry and Internet Research
- Handles product listing for e-commerce business
- Research accurate information for every listing
- Have used Amazon Seller Central to add listing and have basic knowledge of Shopify
 
9. Project Management
- Used Asana and Trello to organize ongoing and future projects