Customer Service Representative

73 ID PROOF
Timeproof:
EXPECTED SALARY
Php 40,000.00/month ( $776 USD )
40 hrs/wk ( $4.85 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
7 years in BPO industry
BASIC INFORMATION
Age:
26
Gender:
Female
Tests Taken:

DISC
Compliance:53/74
Dominance:42/42
Influence:67/39
Steadiness:63/32

English
 C2(Advanced/Mastery)
Last Active:
2019-08-18
Member Since:
2017-01-26
SKILL SUMMARY

I used to work in BPO industry for almost 7 years, and that exposed me to different tasks and campaigns. I worked as a customer service representative for a Telco account, financial account, collections, billing, technical support and also worked as an inbound and outbound sales associate. 

Throughout my stay in a BPO setting, I have learned a lot and enhanced my skills especially in customer service and sales zzxmq. Xs has enhanced my organizational skills, customer handling skills, and objection handling skills. I know I can use the skills and knowledge I learned to be successful as a freelancer. 

Currently, I work as an Inside Sales Associate (Virtual Assistant) for a Real Estate Marketing Company based in the US. I started in January 2018 and I am still enjoying it. Working under pressure, working with target sales/quota, makes it even more fun as it drives me more to generate numbers. 

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Community Forum Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Quality Assurance
  • Research
  • Transcription

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I worked as a customer service and admin support for almost 7 years and we handled Telco account, financial, billing, collections, and sales.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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