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Customer Service Representative

73 ID PROOF
Timeproof:
EXPECTED SALARY
Php 40,000.00/month ( $803 USD )
40 hrs/wk ( $4.64 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
7 years in BPO industry
BASIC INFORMATION
Age:
26
Gender:
Female
Tests Taken:

DISC
Compliance:53/74
Dominance:42/42
Influence:67/39
Steadiness:63/32

English
 C2(Advanced/Mastery)
Last Active:
2019-12-04
Member Since:
2017-01-26
SKILL SUMMARY

I used to work in BPO industry for almost 7 years, and that exposed me to different tasks and campaigns. I worked as a customer service representative for a Telco account, financial account, collections, billing, technical support and also worked as an inbound and outbound sales associate. 

Throughout my stay in a BPO setting, I have learned a lot and enhanced my skills especially in customer service and sales joyuc. Ow has enhanced my organizational skills, customer handling skills, and objection handling skills. 

In addition, I also joined an online freelance training in the field of bookkeeping. I learned the basics of bookkeeping and it's importance. We also had basic training about Xero, a bookkeeping software - which is also what I am using now as a bookkeeper for a UK based client. Yes, I am currently working as a virtual assistant/bookkeeper for a music school based in the UK. I enjoy working with my team and we enjoy helping one another. Working with different campaigns and doing different tasks developed my skills and potential which I'd also like to share with you. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Quality Assurance
  • Research
  • Transcription

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging

Marketing & Sales
SKILL RATING
  • Lead Generation
  • Sales Representative

Customer Service & Admin Support
EXPERIENCE

I worked as a customer service and admin support for almost 7 years and we handled Telco account, financial, billing, collections, and sales. 

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

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