Jennilyn

General Virtual Assistant, Customer Service, Data Entry Spec

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Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

March 24th, 2025 (4 days ago)

Member Since

January 15th, 2025

Profile Description

I am a dedicated professional with experience in data management, customer service, and research. With a strong passion for delivering quality work in fast-paced environments, I excel in communication, task management, and organization. I have a keen interest in research and continuously expand my knowledge to support business decisions and drive growth. My adaptability to new technologies and attention to detail allow me to improve processes and contribute to team success. Eager to take on new challenges, I am committed to continuous personal and professional development, making me a reliable and valuable asset to any team.

Top Skills

Experience: 6 months - 1 year

I have developed strong attention to detail and a keen ability to manage and organize large volumes of information accurately. My responsibilities have included inputting data from various sources, such as forms, emails, and spreadsheets, into digital systems or databases while ensuring data integrity and consistency. I have also been responsible for organizing and categorizing data for easy access, performing regular data checks to identify and correct errors, and maintaining up-to-date records. I have gained experience working with various data management software, ensuring that information is entered efficiently and stored securely.

Experience: 6 months - 1 year

I have honed my skills in providing excellent support to customers by handling inquiries, resolving issues, and ensuring a positive experience. My role has involved answering customer calls, emails, and messages, offering accurate information about products, services, and policies. I have been trained to address complaints and concerns promptly, aiming for quick resolutions and customer satisfaction. My ability to listen actively, empathize, and offer personalized solutions has helped me build strong relationships with customers. I also document interactions, follow up on unresolved issues, and maintain detailed records to ensure that all customer concerns are handled efficiently. Additionally, I work closely with team members and other departments to ensure that customers’ needs are met, contributing to a high level of service and satisfaction.

Other Skills

Basic Information

Age
33
Gender
Female
Website
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Address
San Pedro, Laguna
Tests Taken
IQ
Score:  110
DISC
Dominance: 54
Influence: 8
Steadiness: 27
Compliance: 11
English
C2(Advanced/Mastery)
Government ID
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