IT tech support specialist with various experience in issue probing, PC troubleshooting, handling and resolving customer issue/request.
QA engineer with various experience in handling quality issues, product design evaluation, handling and modifying infrastructure framework and presenting reports using visual presentation.
Skilled in IC layout design, PCB design & layout, Page layout design, parts design using Inventor and SOLIDWORKS.
Knowledgeable in embedded systems engineering, video editing.
Experience: 1 - 2 years
Able to provide clear and concise presentation of a project using Photoshop and InDesign. Created Newspapers and Magazines as layout artist.
Experience: 1 - 2 years
Provided troubleshooting steps and assistance in resolving to customer's issue or request. Escalate out-of-scope issues to the tier 2 support. Create a major incident report to high level tech support via Yammer
Experience: 1 - 2 years
Creating and updating a report using Salesforce. Create a follow-up tracker to a pending case.
Experience: 1 - 2 years
Able to communicate to English-speaking customers with ease.
Experience: 1 - 2 years
Listen to the customer's problem and understand their situation.
Experience: 1 - 2 years
Create a 3D part based on client's description. Annotate 3D part as whiteprint drawing.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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