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Customer Care Analyst/ Sales Representative

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 50,000.00/month
( $970 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $5.61 USD/hr )
EXPERIENCE OVERVIEW
10 years chat, email, voice and non-voice, creative writing 
BASIC INFORMATION
Age:
36
Gender:
Female
Location:
Cainta, Rizal
Tests Taken:
IQ
Score:  135

DISC
Dominance:49
Influence:26
Steadiness:15
Compliance:9

English
 C2(Advanced/Mastery)
Last Active:
2022-04-25
Member Since:
2017-01-10
SKILL SUMMARY

I've worked at Jetstar Airways as a Customer Care Analyst for 4 years and a half. I am highly trained to handle customer
complaints such as but not limited to missed check in, missed boarding, schedule changes, disrupts, payment errors, customer errors and agent errors.
I also worked as an English Tutor for foreign students. Also worked for online sales for cars.
I am computer literate and knowledgeable in MS Excel, MS PowerPoint and MS Word.
I have a good communication and analytical skills. I'm diligent, responsible and hardworking. I make sure that I do my task before it's due date.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Travel Planning
  • Speaking
  • Translation
  • Blogging
  • Copywriting
  • Investment Researching
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 4 years and a half of experience in doing admin and office tasks at Jetstar Airways as a Customer Care Analyst.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 10 years of experience using English as the first language we used at school and at our work place.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Finance & Management
SKILL RATING
  • Accounting
  • Investment Researching
  • Strategic Planning

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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