FreelancerCustomer Service | Email | Chat Support | Data Entry | VA 

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($800.00/month)

Bachelors degree

Last Active

June 26th, 2019 (1759 days ago)

Member Since

January 3rd, 2017

Profile Description

I am a Customer Service Expert with 10 years of experience. Passionate and dedicated to delivering world-class customer service experience.
I am well versed in the English language and an achiever in terms of customer satisfaction, delivering an effortless, meaningful and compelling experience. My integrity has been tested all through the years and I have established a great work ethic, displayed passion and dedication in my profession. 

Core Values:
• Facilitative Listening     
Getting the customer to understand that we understood.
• Inspire Confidence     
Getting the customer to believe that you know what to do.
• Empowered Resolution     
To show the customer that we are experts in what we do.
• Brand Focus     
To make the customer feel that we are on their side.

Skills and Expertise:

• Email Handling • Call Handling • Live Chat • Social Media• Stripe • NMI • Horizon • InfusionSoft• Salesforce • Zendesk • Call Tracking Metrics • Slack• ShipStation • Ship Bob• G Suite • Gmail • Google Docs • Slack