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FreelancerCustomer Service | Email | Chat Support | Data Entry | VA 

75 ID PROOF
Timeproof:
EXPECTED SALARY
Php 40,000.00/month ( $842 USD )
30 hrs/wk ( $6.38 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
10 years in Customer Service 2 years in Freelancing 
BASIC INFORMATION
Age:
37
Gender:
Female
Tests Taken:
IQ
Score:  93

DISC
Compliance:29
Dominance:41
Influence:7
Steadiness:24

English
 C2(Advanced/Mastery)
Last Active:
2019-06-27
Member Since:
2017-01-03
SKILL SUMMARY

I am a Customer Service Expert with 10 years of experience. Passionate and dedicated to delivering world-class customer service experience.
I am well versed in the English language and an achiever in terms of customer satisfaction, delivering an effortless, meaningful and compelling experience. My integrity has been tested all through the years and I have established a great work ethic, displayed passion and dedication in my profession. 

Core Values:
• Facilitative Listening     
Getting the customer to understand that we understood.
• Inspire Confidence     
Getting the customer to believe that you know what to do.
• Empowered Resolution     
To show the customer that we are experts in what we do.
• Brand Focus     
To make the customer feel that we are on their side.

Skills and Expertise:

Email Handling • Call Handling • Live Chat • Social Media• Stripe • NMI • Horizon • InfusionSoft• Salesforce • Zendesk • Call Tracking Metrics • Slack• ShipStation • Ship Bob• G Suite • Gmail • Google Docs • Slack 

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Quality Assurance
  • Research
  • Speaking
  • Translation
  • Writing
  • Telemarketing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

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