Hi, my name is Upgrade to see actual info and I Lived in Davao City, Philippines, and have been freelancing for almost 6 years now. I am 32 years old and studied Bachelor of Science in Nursing and Social Service at BrokenShire College of Davao. Familiar with Real Estate business which everyday tasks include answering incoming calls and getting information from voice mails as well as calling clients to follow up with prospective clients. Handled Real Estate as a Mortgage Verifier for 8 months handling California, Also experienced Appointment Setting for Real Estate too for different countries such as Canada, Australia, United States. I was introduced to Social Media Marketing in the past 12 months, handling Shopify, Amazon, eBay, Big Commerce, and other E-Commerce related. I'm mostly doing Customer Service for Inbound and Outbound, Sales, Data entry, Admin Tasks, Handling CRM, Cold Calling, Lead Generation, Appointment Setting/Cold calling, Calendar Setting, and doing Google Sheets, Excels. I have experienced different CRMs and tools over these 6 years. Convoso, Ring Central, Glip, Vonage, My Plus, Fonality, Zendesk, FollowUp Boss, QQ Messenger, Upgrade to see actual info. Five9, Mojo, Phone Burner, Calltools, CallRail, Xencall, Followup Boss, Boomtown. I possess 3.5 solid years of Call Center experience that helps me build my confidence and career being a Virtual Assistant and 6 years of phases of working remotely. I have no attendance. Keen to details and Goal motivated. I can share my knowledge to help outgrow not for individuals but everyone.