Customer Service | Workforce Management | Reliable & Fast Learner

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (6 days ago)

Member Since

October 26th, 2024

Profile Description

Customer Service & Sales Specialist | 4+ Years Experience | Ready to Start

Hi! I'm Julie Mar Sarona, a dedicated Customer Service Representative with over 4 years of experience in a fast-paced BPO environment. I specialize in providing an exceptional customer experience.

As part of my experience, I also look for opportunities to turn support inquiries into potential sales opportunities. While assisting customers with their concerns, I identify their needs and introduce relevant products or services that may benefit them, creating a balance between excellent customer service and business growth.

What I Can Offer:
- Customer Service (Phone, Email, Chat)
- Handling Billing and Payment Concerns
- Technical Support Assistance
- Proven Sales Experience
- Strong English Communication
- Problem Solving and Attention to Detail
- Fast Learner and Highly Adaptable

Work-From-Home Setup:
- 100 Mbps Fiber Internet
- 5G Mobile Data Backup
- Intel i5 (12th Gen) with 16GB RAM
- Dual Monitors for Better Productivity

I am currently looking for a long-term opportunity where I can contribute my customer service expertise, sales awareness, and strong work ethic while helping businesses deliver excellent customer experiences.