John

IT Specialist | O365 Engineer

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Overview

Looking for full-time work (8 hours/day)

at $13.00/hour ($2,288.00/month)

Associates degree

Last Active

March 27th, 2024 (2 days ago)

Member Since

December 14th, 2016

Profile Description

I am a Upgrade to see actual info and Cloud Engineer
with experience in designing, implementing, managing, migrating, and
troubleshooting Azure AD, Office 365, Citrix, Exchange, SharePoint, Teams,
Windows 7 to 11, Outlook, Windows Server, GPO, MDM, and MFA. I work following industry best practices and advise my clients on how to implement the
ideal, right, premium, and effective solution. Additionally, I also have exposure
to SaaS, Iaas, and Paas client structures where I provide my expertise as an IT
Specialist. 
 
Competent Senior IT Specialist
with more than a decade of experience in Helpdesk remote support and
well-versed in assisting users. I have diverse O365|Azure admin expertise,
mobile device, and peripheral equipment problems. Familiar with security
standards and usability optimization. Please feel free to visit my Portfolio!(Upgrade to see actual info)
Here are the services I offer:
<!--[if !supportLists]-->·        
<!--[endif]-->Technical support through remote assistance via TeamViewer,
Anydesk, and Zoom.
<!--[if !supportLists]-->·        
<!--[endif]-->O365, Exchange, SharePoint, Teams, and Azure
Active Directory Administration and Configuration.
<!--[if !supportLists]-->·        
<!--[endif]-->Onboarding and Offboarding user accounts through
On-prem Active Directory, Azure, and O365 Admin.
<!--[if !supportLists]-->·        
<!--[endif]-->Intune Autopilot and Azure Conditional Access set
up and deployment
<!--[if !supportLists]-->·        
<!--[endif]-->Device Compliance Set up on Azure AD.
<!--[if !supportLists]-->·        
<!--[endif]-->Knowledge Management | Knowledge Article
Creation and Consultation.
<!--[if !supportLists]-->·        
<!--[endif]-->Software Installation, Maintenance, and Troubleshooting.
<!--[if !supportLists]-->·        
<!--[endif]-->Software Licensing, Procurement, and Deployment.
<!--[if !supportLists]-->·        
<!--[endif]-->Hardware | Peripherals assistance and remote
support.
<!--[if !supportLists]-->·        
<!--[endif]-->MDM and Multifactor Authentication set up via
Apple Business MDM, OKTA, BBMDM, Intune Company Portal
<!--[if !supportLists]-->·        
<!--[endif]-->Outlook and MS Office troubleshooting and
configuration
<!--[if !supportLists]-->·        
<!--[endif]-->;Email Spam issues
<!--[if !supportLists]-->·        
<!--[endif]-->Windows 7, 8, 10, and 11 Remote Support
<!--[if !supportLists]-->·        
<!--[endif]-->Microsoft On-prem Server Administration (2003,
2008 R2, 2012, and 2019.)
<!--[if !supportLists]-->·        
<!--[endif]-->Android | iOS Support
<!--[if !supportLists]-->·        
<!--[endif]-->Cisco Any Connect VPN Configuration | VPN Set up
<!--[if !supportLists]-->·        
<!--[endif]-->OneDrive | GDrive | Box Remote support
<!--[if !supportLists]-->·        
<!--[endif]-->O365 Tenant to Tenant Migration
<!--[if !supportLists]-->·        
<!--[endif]-->Upgrade to see actual infocast Administration and Policy Configuration
<!--[if !supportLists]-->·        
<!--[endif]-->;Email Filtering through 3rd party application
<!--[if !supportLists]-->·        
<!--[endif]-->Citrix Receiver | Workspace Remote
Troubleshooting and Support
<!--[if !supportLists]-->·        
<!--[endif]-->Ticketing tools Management and Support
(Connetwise Automate, Remedy, ServiceNow)
<!--[if !supportLists]-->·        
<!--[endif]-->Stocks | Forex | Crypto Market Technical
Analysis and Consultation
<!--[if !supportLists]-->·        
<!--[endif]-->Upgrade to see actual info Channel Management
<!--[if !supportLists]-->·        
<!--[endif]-->Video Editing, Cut, Overlay, Adding BG Music and
Effects via Adobe Premiere Pro | Canva
<!--[if !supportLists]-->·        
<!--[endif]-->Graphic Design via Adobe Photoshop | Canva
<!--[if !supportLists]-->·        
<!--[endif]-->Telephony Administration (Avaya Admin) | IVR
Script Configuration | Call Routing | Transcription

Top Skills

Customer Support » Technical Support

Experience: Less than 6 months

Customer Support » Phone Support

Other Skills

Software » Azure » Security - Azure Active Directory

Experience: Less than 6 months

Systems Administration

Experience: 5 - 10 years

Office and Administration » Microsoft Outlook

Experience: 5 - 10 years

Office and Administration » Microsoft 365

Experience: 5 - 10 years

Office and Administration » Email Management

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
San Mateo, Rizal
Tests Taken
IQ
Score:  118
DISC
Dominance: 27%
Influence: 29%
Steadiness: 24%
Compliance: 20%
English
C1(Advanced)
Uploaded ID
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