f48b80c9 d0dd1

IT Technician/Technical Support/HelpDesk (Mac/Windows/Printers/Etc..)

83 ID PROOF
Timeproof:
EXPECTED SALARY
Php 40,000.00/month ( $804 USD )
40 hrs/wk ( $4.57 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
5 Years IT Technician/Technical Support/HelpDesk
BASIC INFORMATION
Age:
33
Gender:
Male
Tests Taken:
IQ
Score:  112

DISC
Compliance:28
Dominance:15
Influence:9
Steadiness:47

English
 C2(Advanced/Mastery)
Last Active:
2020-01-11
Member Since:
2016-12-07
SKILL SUMMARY

You can check my portfolio on the link given to see my previous experiences and others.                                                                                                                                                                                                                                               hwjpf://kvr.maftqi.poe/e/jxiaojhr/jvzzs/_~280wbl6tx454183173/&imku;                                                                                                                                                                        - Take support requests from our clients via telephone and chat.

- Diagnose and resolve technical, hardware and software, issues. (Windows & Mac   OS)

- Helps customers with internet connectivity issues no WiFi/LAN connection, intermittent connection through a phone.

- Diagnose and resolve computer problems through phone or remote connection by using LMI (LogMeIn Rescue), TeamViewer, GoToAssist.

- Use diagnostic utilities to help with troubleshooting.- Provide and process information in response to inquiries, concerns, and requests

- Access software updates, drivers, knowledge bases, forums, and FAQs on the internet to assist in problem-solving.

WORKER SKILLS
TOP SKILLS
  • Customer Support
  • Phone Support
  • Tech Support

Customer Service & Admin Support
EXPERIENCE

You can check my portfolio on the link given to see my previous experiences and others.                                                                                                                      https://www.upwork.com/o/profiles/users/_~011ffa2cb068794711/  
                                                                                          
- Take support requests from our clients via telephone and chat.

- Diagnose and resolve technical, hardware and software, issues. (Windows & Mac   OS)

- Helps customers with internet connectivity issues no WiFi/LAN connection, intermittent connection through a phone.

- Diagnose and resolve computer problems through phone or remote connection by using LMI (LogMeIn Rescue), TeamViewer, GoToAssist.

- Use diagnostic utilities to help with troubleshooting.- Provide and process information in response to inquiries, concerns, and requests

- Access software updates, drivers, knowledge bases, forums, and FAQs on the internet to assist in problem-solving.

SKILL RATING
  • Customer Support
  • Phone Support
  • Tech Support

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

Read More »