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E-commerce Store Management and Customer Service

70 ID PROOF
Timeproof:
EXPECTED SALARY
Php 35,000.00/month
( $648 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
20 hrs/wk
( $7.49 USD/hr )
EXPERIENCE OVERVIEW
You can always work with someone who can effectively ease your everyday responsibilities and give you more time in your day to grow your E-commerce business. And that's where I come in..
BASIC INFORMATION
Age:
38
Gender:
Female
Tests Taken:
IQ
Score:  93

DISC
Dominance:18%
Influence:23%
Steadiness:30%
Compliance:29%

Last Active:
June 24th, 2022 (10 days ago)
Member Since:
December 4th, 2016
SKILL SUMMARY

As the E-commerce Store Operation Manager, below are the services I can offer to you. These can be customized to match any and all of your needs:
E-commerce Store Set-up
* Install website theme
* Set-up site navigation and options
* Set-up payment gateway
* Set -up email platform
* Create sign-up and contact forms
* Set-up automated emails (e.g order confirmation, thanks for subscribing)
* Set-up coming soon page
* Set-up stock notifications (e.g out of stock, back in stock)
Manage your Product Inventory
* Create product listings based on your inventory
* Edit, crop and name product images
* Uploading Product Images
* Order Products (e.g New, Featured, Customer’s Picks)
* Categorized and tag products (e.g by colour, style, most popular)
* Updating product inventory (e.g uploading new products)
* Facilitating sales (e.g coupon code set-up, sale prices)
Looking after Customers
* Answer customer inquiries
* Approve and respond to reviews
* Assist with refund and exchanges
* Manage Social Media Inboxes
* Update FAQs
Let me help you scale your business.

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Copywriting
  • Editing Proofreading
  • Facebook Marketing
  • Instagram Marketing
  • Social Media Marketing
  • Facebook Ads
  • Instagram Ads
  • Desktop Applications
  • Community Forum Moderation
  • Customer Support
  • Email Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

Before taking home based job, I was working in a Consultancy and IT service Provider Company for 8 years where I am able to use short hand to take notes and dictation, take care of scheduling and daily time management needs. Because of the exposure I have with this company dealing with different clients, time zone, different culture I was able to handle time pressure, multi tasking and organized priorities. I am confidently organized, efficient and I am able to respond well to direction.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Event Planner
  • Research

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing

Sales and Marketing
SKILL RATING
  • Facebook Marketing
  • Instagram Marketing
  • Social Media Marketing

Advertising
EXPERIENCE

I have 2 years of experience in Facebook Ads and Instagram Ads in eCommerce Stores.

SKILL RATING
  • Facebook Ads
  • Instagram Ads
  • Youtube Ads

Software Development / Programming
SKILL RATING
  • Desktop Applications

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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