Annah

Customer Service | Virtual Assistant| Cold Caller | Video Editor

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 8th, 2024 (4 days ago)

Member Since

September 23rd, 2024

Profile Description

I am a hardworking freelancer with nearly 3 years of experience in customer service and over 1 year of editing underwater raw footage for adventure reels for my hobby, leveraging my background in freediving. I’ve also worked on cosmetic video edits for advertisements. Specifically, I am able to provide the following services:

????Customer Service
????Virtual Assistance, Data Entry, Email and Data Management, Appointment Setting, Chat Support, Calendar Management
????Video Editing (reels, ads, social media contents)
????Creating Slide Presentations (teaching materials, business proposals, reports)
????Creating Minimalistic Logo
????Outbound Calling for your business

I'm adaptable and eager to take on new projects or tasks not mentioned above, offering flexibility and ensuring that client requests for modifications are always met. Rest assured that I'm only one call away for changes. This willingness to meet client needs shows my commitment to delivering quality results.

Top Skills

Experience: 1 - 2 years

My email management skills are highly organized and efficient, ensuring smooth communication and timely responses. I have an experience in managing a large volume of emails in fast-paced environments, prioritizing urgent matters, and categorizing messages for optimal workflow. With a focus on maintaining professionalism, I ensure clear and accurate communication, whether handling customer inquiries, resolving complaints, or providing updates.

Experience: 2 - 5 years

In my previous roles, I consistently delivered exceptional customer service, handling inquiries, resolving complaints, and ensuring customer satisfaction. My experience in customer loyalty retention has honed my communication, problem-solving, and conflict-resolution skills—critical attributes for a role in customer support, where smooth and empathetic customer interactions are paramount.

Experience: 2 - 5 years

My outbound calling skills are honed from my extensive experience in customer service roles, particularly in telecommunications, retail, and finance. I am adept at initiating calls to engage with customers, build rapport, and address their needs effectively. Whether it's for customer retention, sales, or follow-ups, I have the ability to communicate clearly and persuasively, making sure the conversation remains professional and goal-oriented.

Other Skills

Experience: 6 months - 1 year

I excel at editing instructional content by organizing footage in a clear, logical flow, ensuring the tutorial is easy to follow and visually engaging. I can enhance tutorials with smooth transitions, text overlays, and graphics to highlight key points or steps, helping viewers retain information. I am adept at producing high-quality, visually appealing advertisements that capture attention and deliver key messages effectively. With my experience in cosmetic video editing, I understand how to emphasize product features, implement branding elements, and create concise, impactful ads that appeal to target audiences. I have expertise in crafting fast-paced, engaging social media reels, for freediving activities. My ability to sync video with trending audio, use creative cuts, and incorporate captions or visual effects ensures that reels are captivating and aligned with current social media trends.

Basic Information

Age
23
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  119
DISC
Dominance: 25
Influence: 11
Steadiness: 41
Compliance: 23
English
C1(Advanced)
Government ID
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