Lieza

Virtual Assistant | Shopify Expert | SEO

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

April 23rd, 2024 (2 days ago)

Member Since

December 1st, 2016

Profile Description

 Last Update: September 25, 2023
Availability: 30-48 hours per week
Salary requirements: Negotiable

Welcome!

Hey!
I am Upgrade to see actual info B. Upgrade to see actual info, a Virtual Assistant with over 10 years of experience in Customer Service.  I specialize in working with Ecommerce Stores and Shopify platforms. My primary responsibilities include managing customer inquiries via email and coordinating orders with suppliers through CJdropshipping and Aliexpress. Additionally, I am proficient in handling Paypal disputes and chargebacks.
You can trust me to communicate with suppliers regarding issues such as delayed shipments, damaged items, incorrect orders, and stuck packages in China. I am also able to fulfill orders.
For any unfamiliar tasks, I am a fast learner and can be trained accordingly. Please find a link to my proof of work experience here: Upgrade to see actual info
If you believe that my skills align with your needs, please feel free to contact me, and we can set up a brief meeting where you can tell me more about your objectives.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 5 - 10 years

I have utilized a range of platforms including Shopify, Amazon, eBay, Etsy, Store Funnel and carry out order fulfillment tasks using Shopify, Oberlo, Dropified, Cjdropshippping, and Aliexpress including order modification, shipping confirmation emails, refunds, cancellations, tracking orders, and billing inquiries. I have also managed Facebook comments and have experience in resolving Paypal disputes and chargebacks. Additionally, I have experience in communicating with suppliers on Aliexpress to address issues such as late shipments, damaged items, wrong items, and filing disputes where necessary. I am proficient in fulfilling orders using both Oberlo and Dropified.

Customer Support » Ecommerce » Ebay

Experience: 5 - 10 years

I worked as an eBay Customer Service Representative for 3 years and got promoted as an Account Manager dealing with 66 top merchant accounts for eBay Australia. I worked on eBay company itself so I'm confident with everything about eBay and its policies. I have experience in doing product research and listing items using both Zik Analytics and manual sourcing. I also worked as a home-based Customer Service Representative/Store Manager for a dropshipping store for 2 years now with experience in drop shipping tools like SKU Grid, SKU Fetch, AutoDS, easync, DSM tool, SaleFreaks, Zik Analytics, Chili Hunter, trackerbot, SpotnPaste and Shopify. I would truly like to work for you and I can assure you that I am very flexible and can do almost anything. I am confident that I have had the best training in my practical applications and I am confident that I can apply it satisfactorily. I believe that my skills and experiences fit your requirements, and I am confident enough that I can be an asset to you.

Customer Support » Ecommerce » Shopify

Experience: 5 - 10 years

I have utilized a range of platforms including Shopify, Oberlo, Dropified, Cjdropshippping, and Aliexpress to carry out order fulfillment tasks, including order modification, shipping confirmation emails, refunds, cancellations, tracking orders, and billing inquiries. I have also managed Facebook comments and have experience in resolving Paypal disputes and chargebacks. Additionally, I have experience in communicating with suppliers on Aliexpress to address issues such as late shipments, damaged items, wrong items, and filing disputes where necessary. I am proficient in fulfilling orders using both Oberlo and Dropified.

Other Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

I have utilized a range of platforms including Shopify, Oberlo, Dropified, Cjdropshippping, and Aliexpress to carry out order fulfillment tasks, including order modification, shipping confirmation emails, refunds, cancellations, tracking orders, and billing inquiries. I have also managed Facebook comments and have experience in resolving Paypal disputes and chargebacks. Additionally, I have experience in communicating with suppliers on Aliexpress to address issues such as late shipments, damaged items, wrong items, and filing disputes where necessary. I am proficient in fulfilling orders using both Oberlo and Dropified. Please find evidence of my work experience at this link: https://youtu.be/12YVV7FZpGo Although I have a breadth of experience in ecommerce, I am always willing to learn and can easily adapt to new tasks. If there is anything I am not familiar with, I am confident in my ability to learn quickly.

Office and Administration » Data Entry

Experience: 5 - 10 years

I am proficient in using Google Docs, Spreadsheets, and Excel for data entry, organization, and analysis. I have experience collecting various types of information, including tuition data, degree maps, links, subtables, prerequisite information, and more. My top priority is to deliver exceptional results, build long-term relationships with clients, and maintain a high level of professionalism in all aspects of my work.

Basic Information

Age
30
Gender
Female
Website
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Address
Kidapawan, Cotabato
Tests Taken
IQ
Score:  141
DISC
Dominance: 23
Influence: 30
Steadiness: 23
Compliance: 12
English
C2(Advanced/Mastery)
Uploaded ID
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