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I have been with different companies with different work/job description but since I'm passionate about changes, I've able to adapt to every work I have been thru. I have more than a decade of experience in formal and non-formal employment.
Work experience with the following:
CG Trade - Pre-sales First Checker
Job Description - front-end checking off items from amazon and match it accordingly to its supplier site. Make sure listings match in terms of image, title, and description. Do research on supplier website product listing and ensure that all information with high accuracy to avoid bad listing from happening.
Toby's Sports - Branch Supervisor
Job Description - Manage Store Sales, Inventory, Stock Request, Purchase Order, Social Media Marketing
Convergies - Customer Support Representative(Dish Network)
Job Description - Assist customer with the following concerns: Billing, Subscriptions status, Payments, Upgrading service, Add some Add-ons, canceling of service, selling of PPV/or other related add-ons, and Assist customer with technical concerns with the TV device.
Teleperformance - Technical Chat Support (Norton - by Symantec)
Job Description - Take multiple chats of customers with concerns about their subscription of the anti-virus software, assist customer purchasing the product, and solve technical issues of the products itself.(from installation to fixing bugs using Remote access)
SPI Global - Content Editor (LEXIS NEXIS)
Job Description - Take in raw web converted documents from our server in Colorado, fix all links using FABEDITOR connect the link of different caselaw terms like statutes, patents, citations, and related cases. Research those links if they are valid in the website and connect it according.
Mary Montessori School of Cavite - Academic and Computer Teacher
Job Description - Teach students academic subject and most especially computer subject.
Market Checking for Sales Related Work -Do research on a particular market trend and competitor checking/monitoring.
Business Comparative for Product Based Business (Online or Offline) - Generate reports for actual sales of product and competitor monitoring.
-Basic to Intermediate use of Adobe Photoshop/Illustrator for Product listing.
-Video Editing - Basic Adobe After Effects and Filmora for video editing.
-Chat Support - Provide support to customers in real-time through chat software.
-Basic Content Writing
-Basic Webpage Creation/Content Management(Woo Commerce & Word Press)
Amazon Seller Account Management Experience(s)
-Sales & Inventory Report Generation & Analysis
-Reimbursement Report Generation
-Sending Seller Reimbursement Reports to Amazon
-Extracting Ads Reports per monitored Product
-Customer Returns Response Task
-Product Monitoring for Private Label
-Competitor Product & Seller Research & Monitoring
-Product Review, Seller Feedback, and Buyer Message Response
-Product Sourcing(Manual Sourcing, Online Arbitrage, and other related Web Application)
Amazon Product Sourcing/Research Experience
-Basic to intermediate Experience with Tactical Arbitrage
(a) Product Research Feature - able to filter out necessary product criteria
- able to use other apps like keepa and use asin for research
(b) Reverse Search Feature - able to search per category and also search through upc/ean/asin via bulk search feature.
Basic to Intermediate experience in the following Web Applications
-Keepa, CamelCamelCamel, JungleScout, and Helium10.
I have experienced human resources for almost three years for a know sporting store, in handling people and assessing their capability and skill as well as experience in related work. And researching new products for the store sales growth and doing the extra mile on boosting the products we have in social media networks such as facebook. Also creating templates and exporting it in picture format of the product with a little description and posting it on social media.
I have almost a decade of experience in English in formal or non formal jobs, i have been a tutor of Kids(Normal and Special for a few years. And Have been in chat support for Norton handling live chats to multiple people roughly average chat per hour would be 10 to 15 person depending on the concern with the product. And almost 2 years of experience of taking in calls for a TV company based in the U.S. I would say I can speak fluent English in my way.
To be honest I have no formal experience in this field, but for my personal experience I would say ever since social media and Facebook came out I have been in front of the computer doing errands for posting and creating content and ideas for other peoples business.
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