1. Responding to inquiries: Handle customer inquiries via phone,
2. Resolving issues: Providing troubleshooting tips and provide solutions to customer issues.
3. Processing transactions: creating, canceling, or upgrading customer accounts, and updating and verifying account information.
3. Upselling and cross-selling: attempting to upsell or cross-sell products or services.
4. Responding to feedback: responding to customer feedback and reviews.
5. Building knowledge base: helping build the company's knowledge base.
6. Maintaining records: keeping and tracking records.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.