I have been working as website administrator for Sears website and my tasks are to answer various item inquiries posted by customers on our website, since the website is an online shopping hub and has different items ranging from dishwashers to loan mowers, I am required to do my research using online search engines in order to provide answers to our customers. I am also proficient in utilizing spreadsheet software to make data presentations. I was also a back office employee which handles customer service email assistance and inbound/outbound calls, tracking each contact and making a spread sheet report for each day. We usually handle 80 to 100 cases per day, with concerns ranging from simple customer queries to legal complaints.
I may not yet be too familiar with the job you are offering as of the moment but rest assured that I am willing to be trained and I am very interested in learning this job. I am a very enthusiastic person with a positive outlook in life.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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