Brenda

E-Commerce Specialist, Customer Support, Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

October 8th, 2024 (2 days ago)

Member Since

August 18th, 2024

Profile Description

E-Commerce Specialist: I excel at managing and optimizing online stores, from product listings to sales strategies. My skills include data analysis to identify trends, implementing SEO best practices, and leveraging marketing tools to boost visibility and sales. I am adept at using platforms such as Magento, and I have a keen eye for detail that ensures a smooth and engaging shopping experience for customers.
Customer Service Representative: My approach to customer service is rooted in empathy and effective communication. I handle inquiries and resolve issues with a focus on delivering a positive experience and building long-term customer relationships. My experience includes managing support channels like email, chat, and phone, and utilizing CRM systems to track interactions and maintain high service standards.
Virtual Assistant: As a virtual assistant, I thrive on organizing and streamlining tasks to support business operations. My skills include calendar management, email correspondence, data entry, and project coordination. I am proficient with various productivity tools and platforms, which allows me to efficiently manage multiple tasks and deadlines while maintaining a high level of accuracy and professionalism.
Professional Identity: I want to be known as a reliable and proactive professional who brings a strategic mindset and a collaborative spirit to every project. My goal is to be recognized for my ability to integrate e-commerce strategies with excellent customer service and efficient virtual support, ensuring that all facets of the business function harmoniously. I am dedicated to continuous improvement and innovation, and I take pride in contributing to a positive and productive work environment.

Top Skills

E-Commerce » Magento

Experience: 2 - 5 years

Efficiently manage and optimize the catalog by ensuring accurate product information, coordinating with vendors, maintaining quality control, and structuring the catalog for an enhanced user experience.

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support involves addressing customer inquiries and issues, providing solutions, and ensuring a positive experience, with a focus on resolving problems and maintaining high levels of satisfaction.

Customer Support » Technical Support

Experience: 2 - 5 years

Technical Support addresses technical problems and assists with product issues, with each role emphasizing customer satisfaction and operational efficiency.

Other Skills

Basic Information

Age
48
Gender
Female
Website
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Address
Sipocot, Camarines Sur
Tests Taken
IQ
Score:  102
DISC
Dominance: 49%
Influence: 8%
Steadiness: 18%
Compliance: 25%
English
C1(Advanced)
Uploaded ID
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