Honey

Customer Solutions Officer

25 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $12.10/hour ($2,129.60/month)

Bachelors degree

Last Active

April 13th, 2024 (6 days ago)

Member Since

November 9th, 2016

Profile Description

I've been in the BPO industry for a quite a while. I started in 2009 as a Customer Service Representative for an american telecommunications company. I handled billing, disputes and other things. I have also handled hotel and airline reservations. I became a Customer Solutions Officer for Citibank. I have handled billing, activation, sales and disputes. My last job from the BPO industry was with Sykes Asia. It's a financial account which involves life insurance. I must say that I am an expert when it comes to handling customers concerns and queries.
I also know how to handle social media websites. I know MS Excel as well as MS Word.
I am very patient and I never stop until the job gets done. I am determined and motivated.
I am interested in getting a long-term and stable job where I can learn and improve my skills and at the same time help you build your business.

Top Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Customer Support

Experience: 10+ years

Customer Support » Customer Service

Experience: 10+ years

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: Less than 6 months

Basic Information

Age
40
Gender
Female
Website
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Address
San Miguel, Bulacan
Tests Taken
IQ
Score:  93
DISC
Dominance: 59%
Influence: 22%
Steadiness: 11%
Compliance: 9%
English
C2(Advanced/Mastery)
Uploaded ID
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