I have 5 years of experience in the BPO industry and I have worked with Several accounts like E-Bay, Amazon and
Aetna Insurance. Bringing years of experience in the industry with the full knowledge of managing accounts in
Retail, Sales, Healthcare and Tech Support.
I am always looking for Growth to provide my skills to fields of clients to assure Exceptional customer Experience.
I
believe that in order to provide Great customer service is to always go above and beyond and give the customers an
experience that they will never forget.
Experience: 1 - 2 years
I was a Customer Service Associate from Amazon Ceb10 in Cebu City (Philippines) from 2019 October up until 2022 February Assisting customers from North America with Concerns regarding Logistics, Returns, Refunds and Escalations also Meeting the exceeded expectation for customer satisfaction.
Experience: 1 - 2 years
The account was a Health Insurance Account which is AETNA and I was assigned as a Customer care Executive to assist clients of the Insurance company to provide them with Healthcare Assistance from providing Insurance coverage, Deductibles, and Providers in which I always hit my target KPI's.
Experience: 2 - 5 years
I have years of Experience of being an Audio Engineer, This might be my first time catering this skill online but I am fully knowledgeable with VST, VSTi's and working with DAW's, My specially focuses more on mixing, mastering and audio enhancements, while I have the skills of mixing I can also play the Guitar (Electric or Accoustic) for session projects and can also compose music for Promotional Advertisements or Background Musics.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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