Alexis

Ecommerce, Social Media Manager, Graphics Design, CX Support

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

September 7th, 2023 (204 days ago)

Member Since

November 1st, 2016

Profile Description

Hi there, Your search stopped here. *wink
Looking for a stress-free solution to managing your business? Let me be your reliable and experienced Virtual Assistant!
I can help you streamline your operations with these 3 simple tips:
1. Delegate administrative tasks to someone who enjoys doing them.
2. Entrust e-commerce responsibilities to a specialist.
3. Train someone to manage your business while you're away.
By entrusting me with your business, you'll have more time to focus on exploring new opportunities to grow your e-commerce business. Here are some of the tasks I can assist you with:
• Managing your Social Media Presence
• Enhancing product images, Graphic design
• Handling returns and refunds
• Handling chargebacks in Klarna an Paypal effectively
• ChatGPT
• Efficient order fulfillment
• Importing / Uploading Products
• Exceptional Customer Support
• Establishing a good relationship with your suppliers
• Listing your products on various e-commerce platforms
• Managing your Instagram account
• And other VA tasks that you need help with.
I use top-of-the-line tools, including Adobe Photoshop, CANVA, Camtasia, Adobe Premiere, Zoho, Reamaze, Georgias, and Zendesk to ensure that your business runs smoothly.
If you're looking for a Shopify expert, feel free to invite me to Upwork and provide me with some detailed information. I can't wait to become a part of your thriving Shopify Business!

Top Skills

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

- Customer and Technical support through phone, chat and email. - Dropship products sourcing direct from trusted Chinese Suppliers. - Order fulfillment through Dropified, Massfulfill and Shopify CSV exports. - Product research Ali Express and Alibaba. - Respond to customer service messages through Gmail, Freshdesk, and Zendesk. - Provide customers with their tracking number and information. - Assist customers who would return their purchased items. - Issue refunds according to the company's refund policy. - Communicate with Suppliers regarding returns, refunds, and disputes. - Communicate with store owner/manager for help if needed. - Processing disputes in Paypal and stripe chargeback in Shopify. - Resolve customer issues in an accurate and timely manner.

Other Skills

Basic Information

Age
33
Gender
Male
Website
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Address
Nasipit, Agusan del Norte
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Uploaded ID
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“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

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“He's been absolutely superb!”

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