Current Employment Status:

Hired Full Time on Sep 1, 2020

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Virtual Assistant/Admin Support with 5 years exp

99 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 10,000.00/month ( $212 USD )
10 hrs/wk ( $4.91 USD/hr )
EDUCATION
Associates degree
EXPERIENCE
over 6 years in customer service
CURRENT EMPLOYMENT STATUS
Hired Full Time on Sep 1, 2020.
BASIC INFORMATION
Age:
35
Gender:
Male
Location:
Caloocan, NCR
Tests Taken:
IQ
Score:  115

DISC
Compliance:46%
Dominance:4%
Influence:7%
Steadiness:43%

English
 C2(Advanced/Mastery)
Last Active:
2021-02-08
Member Since:
2016-11-01
SKILL SUMMARY

Give me a problem. I'll fix it for you.

Hi. My name is Mkjec

I help clients extend their reach and grow their brand in social media by having a "Social Media Ecosystem" with authentic and relatable content creation and curation along with strategic and profitable digital marketing, and ad campaigns with detailed targeting along with consistent engagement on all fronts.

A responsible and reliable Customer Service/Technical Support Representative in the BPO industry for more than 5 years, I had worked for telecommunications, credit card, and healthcare accounts and obtained expertise in providing troubleshooting support to customers, billing disputes resolution, and insurance benefits quotations. These experiences in a high-pressure environment have awarded me a sharpened focus, keen attention to detail, resilience, and flexibility in any situation I'm thrown in.

I am a well-rounded and versatile Virtual Assistant. I've always been a passionate professional when I'm helping clients grasp their goals and with growing their business. Because I firmly believe that their success is also my success. I am task-focused and I'm able to juggle multiple priorities, meeting tight deadlines without compromising quality and accuracy in quick turnaround time, so that clients can have more time focusing on their core business. I am responsive, receptive, a great collaborator, and always enthusiastic to learn.

• Social Media Management: LinkedIn, Facebook, Instagram, YouTube
• I can also perform other tasks as needed.
• proofreading, article spinning
• I do reports and analytics work with Microsoft Office, G-Suite; creating business and/or financial reports, and the likes with Excel, Google Sheets.
• I’ve done email management, email handling, email support, data entry, web research with high accuracy, sourcing and lead generation, general transcription, WordPress, basic image manipulation

Portfolio:
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WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Recruitment Assistant
  • Research
  • Transcription

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Craigslist Marketing
  • Email Marketing

Advertising
SKILL RATING
  • Bing Ads
  • Facebook Ads

Graphics & Multimedia
SKILL RATING
  • Photoshop
  • Recording Audio
  • Video Editing

Customer Service & Admin Support
EXPERIENCE

I have over 9+ years experience in Customer Service; roughly 6 years as a Technical Support, over a year as a Customer Care professional in a Financial account, 1 year as a Customer Service Advocate in a Healthcare campaign

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

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