I’m an inside sales/ sales support in an international shipping lines for 5 years with extensive experience on cold calling, telemarketing, sales lead, customer interaction, maintain and manage sales pipeline, contract using CRM tools, Develop and create a sales strategy to promote new products and services. Specialized in project cargo and containerized shipment. Provide a solution to Customer with a logistics background for 7 years in a shipbuilding industry. Customer journey mapping facilitator.
To Support Customer on their logistics and commercial journey:
* Negotiate a quotation and terms with Carrier and 3pl for containerized cargo.
*Assist online booking
*Assist Shipping instruction / BL submission online
*Track, Monitor and manage booking until the date of departure / arrival, providing timely updates to clients.
*Manage customer accounts including booking processing, contract / quotation.
*Lead conversion.
*Customer outreach via calls,
*Provide administrative report such as preparing reports, scheduling meeting.
*Develop and implement strategies to drive sales growth.
*Promotes product and services thru online platform.
*Social Media Management
The tools that i'm using:
*Microsoft
*Google Workspace
*Salesforce
*ERP
*Calendly
*Canva
*
*Slack
*Whatsapp
*Capcut
*Social Media
*Zoom
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 10+ years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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