082d8e 8900c0d 9dfb144

Highly-skilled PM Lead Manager | Executive Assistant

80 ID PROOF
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EXPECTED SALARY
Php 80,000.00/month
( $1,509 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $8.72 USD/hr )
EXPERIENCE OVERVIEW
9 yrs Customer Service (Sales, Tech & Chat Account), 2 yrs Property Management/VA, Ecommerce
BASIC INFORMATION
Age:
27
Gender:
Female
Location:
Taguig
Tests Taken:

DISC
Dominance:23%
Influence:17%
Steadiness:45%
Compliance:15%

English
 C2(Advanced/Mastery)
Last Active:
January 26th, 2023 (7 days ago)
Member Since:
October 28th, 2016
SKILL SUMMARY

As a contractor, my goal is to satisfy the needs of my clients, no matter how hard the task is, once I commit, I would always find a way to complete it.

I started my career as a Customer Support Associate in one of the largest BPO/Contact Centers in the Philippines which had helped me developed my Customer Service skills in handling clients over the phone with billing inquiries, technical support, and sales process.

My skills range but not limited to: Computer literate, tech savvy, multi tasker, fast learner and to work without support. I am an expert in using Shopify, Zendesk, Magento and Salesforce.

I give my best to improve my skill and work. I work with integrity. I value professional commitment and I take pride in my work. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Email Management
  • Quality Assurance
  • Transcription
  • Speaking
  • Translation
  • Writing
  • Blogging
  • Copywriting
  • Creative Writing
  • Web Content Writing
  • Sales Representative
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Email Management
  • Quality Assurance
  • Transcription

English
EXPERIENCE

I have worked in the BPO industry for 7 years and I speak fluently in the English language. A lot of customers think that I am a native and would be shocked to know that I am from the Philippines.

SKILL RATING
  • Speaking
  • Translation
  • Writing

Writing
EXPERIENCE

English literacy is what I have mastered and had to work hard on learning. I loved reading ever since I was young. My mind would often travel and my imagination would burst while writing and reading. This is really a magical experience for me, and I want to share that with you.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
EXPERIENCE

I have handled Sales accounts that helped me in closing sales that stay. I made sure that every customer knows what's in it for them and make them fall in love with the services or products that my company offers.

SKILL RATING
  • Sales Representative

Customer Service & Admin Support
EXPERIENCE

Being in the BPO/ Call center industry for almost 7 years molded me to be the best in what I do. This is the industry that I have fallen in love with and I am very passionate about my work. I make sure to meet and exceed the metrics and go an extra mile for all my customers.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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