092dcd808 f14bd

AWESOME CSR/ Shopify Expert/ Project Manager

85 ID PROOF
Timeproof:
EXPECTED SALARY
Php 35,000.00/month ( $735 USD )
40 hrs/wk ( $4.17 USD/hr )
EDUCATION
BSBA - Human Resource Management
EXPERIENCE
• 8 years in Customer Service • 2 years in Technical Support • 6 months Creative Writing • 2 years in Retention/ Escalation • 2 years in Teaching (ESL)  • Expert in Shopify, Shopified App, Oberlo, Hubstaff and Fresh Desk
BASIC INFORMATION
Age:
29
Gender:
Female
Tests Taken:
IQ
Score:  116

DISC
Compliance:23
Dominance:38
Influence:9
Steadiness:29

English
 C2(Advanced/Mastery)
Last Active:
2020-10-16
Member Since:
2016-10-17
SKILL SUMMARY


I acquired my patience in handling different personalities from working as a preschool teacher and enhanced my English communication skills from working as an ESL online teacher years ago. I worked in the BPO industry for more than 6 years before I started working online in 2016. I had already done a lot of services such as taking orders, processing refunds/ replacements, tracking orders, resolving customers' technical concerns/ issues, providing customer service, setting an appointment, writing stories for clients, responding to emails and handling supervisory and managerial calls. I am also knowledgeable in Amazon and an expert in Shopify. In fact, I was a Project Manager in which I handled everything . I am hardworking and can easily adapt to changes. I also worked as a creative writer that test my skills in writing articles about a certain person or product. In my years of experience, I can say that my skills in managing and taking complicated issues are completely improved. I was part of the retention team and have done my best to pacify my customers. I always do my best in my work. Now, I want a long-term, full time and a stable job where I can just stay at home while I can utilize my skill and help build your business. I am self-taught, always willing to learn new knowledge and a problem solver.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Marketing Project Management
  • Other Project Management

Office & Admin (Virtual Assistant)
EXPERIENCE

I have managerial experience for 2 years dealing and recruiting people and managing businesses.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 6 years experience in English communication because I worked in the BPO industry where speaking in English is a must. I also was a preschool teacher.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Facebook Ads
  • Google AdWords
  • Media Buys

Web Development
SKILL RATING
  • Drupal Development
  • Javascript
  • Joomla Development
  • Mysql
  • PHP
  • Wordpress Development

Webmaster
SKILL RATING
  • Drupal
  • Ecommerce / Shopping Carts
  • Google analytics
  • Html
  • PSD to HTML
  • Webmaster Tools
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Graphics Editing
  • Logo Design
  • Photoshop
  • User Interface Design
  • Video Editing

Software Development / Programming
SKILL RATING
  • Android development
  • Desktop Applications
  • Game development
  • iOS development
  • Software QA Testing

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis
  • Financial Forecasting
  • Financial Management
  • Inventory Management
  • Invesment Researching
  • Payroll
  • Strategic Planning
  • Tax Preparation

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Architectural and Engineering Services
  • Legal Services
  • Medical Services
  • Real Estate Services

Project Management
EXPERIENCE

I have 2 years experience as a Assistant Project Manager.

SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Software Development Project Management
  • Web Development Project Management
  • Writing Project Management

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