1fd 89048ddc

SMM, Customer Support, VA, Sales, Credit and Collections, 

70 ID PROOF
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EXPECTED SALARY
more than Php 100,000.00/month
( $1,873 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $10.82 USD/hr )
EXPERIENCE OVERVIEW
8 years in the BPO Industry. 7 years freelance contractor
BASIC INFORMATION
Age:
42
Gender:
Female
Location:
Quezon City, Metro Manila
Tests Taken:
IQ
Score:  141
English
 C2(Advanced/Mastery)
Last Active:
January 20th, 2023 (10 days ago)
Member Since:
October 13th, 2016
SKILL SUMMARY

I am a freelancer from the Philippines and I have over 17 years of extensive experience in the combined areas of Credit and Collections, Customer Service, and Outbound Sales in a call center setting as well as a freelancer. 

The last position I have held was as an Onboarding Technician working from home for a white label PPC agency. Prior to that, I have handled a supervisory role in charge of process training of the new hires and performed quality monitoring for the entire Credit Department. I have also worked as a Credit Specialist, doing mostly customer service functions while managing risk for the company.

I have recently acquired my certification for Social Media Management and I am ready to apply my knowledge and skills to help grow your business and achieve your goals. 


WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Speaking
  • Email Marketing
  • Lead Generation
  • Sales Representative
  • Telemarketing
  • Facebook Ads
  • Google AdWords
  • Customer Support
  • Email Support
  • Phone Support
  • Real Estate Services

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing

Advertising
EXPERIENCE

I have a certification in Social Media Management.

SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Facebook Ads
  • Google AdWords
  • Media Buys

Web Development
SKILL RATING
  • Drupal Development
  • Javascript
  • Joomla Development
  • Mysql
  • PHP
  • Wordpress Development

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis
  • Financial Forecasting
  • Financial Management
  • Inventory Management
  • Investment Researching
  • Payroll
  • Strategic Planning
  • Tax Preparation

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Architectural and Engineering Services
  • Legal Services
  • Medical Services
  • Real Estate Services

Project Management
SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Software Development Project Management
  • Web Development Project Management
  • Writing Project Management

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