Customer service rep, dropshipping lister, ESL teacher, Social media manager

91 ID PROOF
Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $485 USD )
40 hrs/wk ( $2.8 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
Almost a year for being Social Media Manager, 2 yrs of BPO experience for 2 accounts (Sprint & eBay), 6 months eBay dropshipping product lister and an ESL Teacher for Japanese Businessmen and women 
BASIC INFORMATION
Age:
26
Gender:
Female
Tests Taken:
IQ
Score:  125

DISC
Compliance:12
Dominance:28
Influence:38
Steadiness:22

English
 C1(Advanced)
Last Active:
2019-10-04
Member Since:
2016-10-12
SKILL SUMMARY

I have a proven more than 2 years of experience as customer service for two accounts Sprint and eBay. I have built an excellent customer service by building rapport to customers/clients, emphasizing customers problem, and finding the need behind the need for a WIN-WIN situation between a company and its customers. Aside from that, I have full knowledge on the eBay platform for I also have experience supporting members supporting especially on Resolutions Center. I have received full training on how eBay run, fro seller account specifically listing items, marking items sold, updating tracking info, responding to cases such as INR, SNAD, UPI's, and Returns. So having both experiences as customer service for sprint and eBay gives me an advantage when it comes to managing an eBay seller account as well as handling customers.
Aside from these, I have experience listing for Dropshipping items to a power seller on eBay.  This experience lasted for more than 6 months thus creating Title for the products using Title Builder and optimizing the title for better search results. Another skill that I have learned doing freelance listing was basic photo editing and optimizing pictures for the products to be listed. Another experience is as Social Media Manager for a local brand platform, generating leads, help increase page likes organically as well as help the site increase page traffic and help the company attain its marketing goals social media campaigns. Last but not least, I have experience being an ESL Teacher teaching Business English to Japanese businessmen and women and delivering excellent learning experience whilst attaining the company's goal in its services offered online. Given all of my experience and expertise with customer service, eBay, product listing, Social Media and in English teaching I can say I can be a flexible, a fast learner and a knowledgeable Virtual Assistant in your business offering at a lot of skills and expertise in the business helping you grow, increase sales, prosper in the future and deliver excellent business to your customers. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Research
  • Transcription
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Sales Representative
  • SEO
  • Social Media Marketing
  • Ecommerce / Shopping Carts
  • Customer Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have experience transcribing calls for an online vendor, manage calendar for a client, research data and compiling it in either drive or spreadsheets

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have more than 2 years of experience, especially for communication. I've been in a BPO industry since 2014 as a customer service representative with an ongoing part-time job as an ESL Teacher. 

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

Creating content for a social media page and creating campaigns to increase page traffic

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
EXPERIENCE

I have a year of experience as a Social Media Manager. Generating leads, increasing page traffic and had a background of sales when in the BPO industry. 

SKILL RATING
  • Affiliate Marketing
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing

Advertising
EXPERIENCE

creating ads for the previous Social Media page to increase traffic and increase page like as well as has knowledge using facebook page boosting. 

SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Google AdWords
  • Media Buys

Webmaster
EXPERIENCE

Had experience with managing eBay store and has knowledge with Shopify and other online shopping site.

SKILL RATING
  • Ecommerce / Shopping Carts

Finance & Management
EXPERIENCE

I have experience several years assisting my mother as the branch manager for the family business

SKILL RATING
  • Accounting
  • Bookkeeping
  • Inventory Management
  • Payroll

Customer Service & Admin Support
EXPERIENCE

Have 2 years experience as a customer care representative for Sprint account and Ebay North America

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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