Results-oriented customer service professional with 6+ years of experience in handling diverse roles within the financial services industry. Demonstrated ability to improve efficiency, reduce call volume, and provide exceptional customer support. Skilled in problem-solving, training, and process improvement. Seeking a challenging position that leverages my expertise and contributes to organizational success.
Experience: 5 - 10 years
Excellent communication, problem-solving, empathy, patience, attention to detail, organization.
Experience: 2 - 5 years
I worked for 6 years + as a customer service for a debit card company. During my stay there I've been part of multiple roles such as Dispute team, escalation team, and back office. Sending emails to various departments and customer accounts is great and I enjoy it.
Experience: 5 - 10 years
Excellent communication, problem-solving, empathy, patience, attention to detail, organization.
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