Customer Service | Short Term Rental Support (AIRBNB & VRBO)

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 1st, 2024 (18 days ago)

Member Since

September 25th, 2016

Profile Description

I have 6 years of experience as a Virtual Assistant and 10 years of experience in Customer Service supporting Canadian, U.S., and Australian customers. I was able to venture into greater career growth, which made me a Team Upgrade to see actual infot only that, but I have been one of the top-performing agents during my third to sixth year in the industry. Furthermore, I’ve been on top of the rank as well during my supervisory years.
I am efficient and effective in working on the following:
E-mail, chat, and phone support
Administrative tasks
Organizing schedules and calendars
Property Management
Maintenance Property Management
I am fully knowledgeable of the following tools:
Google: Docs, Sheets, PowerPoint, Meets, Gmail
Social Media: Facebook, Instagram, LinkedIn, Pinterest
Property Booking: Airbnb, Upgrade to see actual info, TripAdvisor, VRBO
ASANA
Slack
Salesforce
Infusionsoft
Smartbnb
Guesty
Proprertyware
Gorgias
Zendesk
Freshdesk
Amazon
Basecamp
OMS
Helpscout
All over the years of my experience, I was able to enhance my skills, aligning them to my personality to deliver the best of my expertise. I have inculcated values such as integrity, respect, professionalism, innovation, and commitment. These values were the reasons why I was able to achieve career growth.
I would be glad to serve you and be flexible with my tasks and responsibilities in helping your business grow.