0190df29e9d 48bc0d804 08

DISPUTES ADMIN and TEAM LEAD

99 ID PROOF
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EXPECTED SALARY
Php 50,000.00/month
( $930 USD )
EDUCATIONAL ATTAINMENT
Masters in Management Major in Business Management
AVAILABILITY
40 hrs/wk
( $5.38 USD/hr )
EXPERIENCE OVERVIEW
3 years as Customer Support Representative; 1 year Customer Support Manager, 4 years Disputes and Alerts Admin, 2 Years Disputes and Alerts Team Lead
BASIC INFORMATION
Age:
31
Gender:
Female
Location:
Malaybalay, Bukidnon
Tests Taken:
IQ
Score:  110

DISC
Dominance:22%
Influence:7%
Steadiness:39%
Compliance:32%

English
 C2(Advanced/Mastery)
Last Active:
February 6th, 2023 (yesterday)
Member Since:
September 10th, 2016
SKILL SUMMARY

I was once a Customer Support Representative, then a Customer Service Representative, a Team Lead then eventually a Team Manager, handling all escalated concerns, and Social Media customer concerns. Currently, I am handling a team who handles and answers all disputes and alerts for our merchant store using Ethoca, CDRN, Vantiv, AmEx and CB911. 
I've tried using a lot of Shopping Carts and CRM. I'm also knowledgeable enough with MS Word, Excel as well as Google Drive, Docs, sheets then Smartsheets.
I am very much self reliant, can work well on a team and currently seeking for a job that would allow me to grow while I help them build a better business.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Editing Proofreading
  • Technical Writing
  • Sales Representative
  • Social Media Marketing

Office & Admin (Virtual Assistant)
EXPERIENCE

This is what I currently do.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I've worked as Call Center Agent and am currently employed by English speaking employers.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

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