Administrative & Property Management Support | AppFolio | Paycom | HR & Payroll

• Google Docs: Create structured documents such as HR communications, offer letters, internal guidelines, and collaborative notes while managing comments and revision history for team alignment • Google Sheets: Build and maintain operational trackers including candidate pipelines, benefits reconciliation sheets, and HR data logs using formulas, filters, and structured tabs for easier reporting • Google Calendar: Coordinate interviews, internal meetings, and scheduling with hiring managers while managing time zones and calendar invites with clear meeting details • Google Drive: Organize shared folders for HR, recruiting, and compliance files with controlled permissions to ensure teams can access the right documents while keeping sensitive information secure

• Supported property management operations for a portfolio of 2,000+ residential units, assisting with administrative coordination and operational tracking • Handled inbound and outbound emergency maintenance calls, documenting urgent issues and quickly relaying them to the maintenance or on call team • Logged and tracked maintenance requests and work orders in AppFolio, ensuring details were clear and follow ups were completed • Coordinated with property teams to help ensure urgent repairs such as leaks, safety concerns, or critical unit issues were addressed promptly • Assisted with Employee Navigator and Paycom by reviewing employee records, onboarding details, and benefits related information while supporting HR administrative tasks

• Familiar with marketing automation basics using tools like GoHighLevel (GHL) and Kajabi for simple funnels, lead capture, and basic email sequences • Experience setting up Facebook Page automated responses for inquiries, greetings, and frequently asked questions to improve response time • Basic use of Mailchimp for managing contact lists and assisting with simple email campaigns • Use Canva to create marketing graphics for social posts, announcements, and promotional materials • Familiar with collaboration and workflow tools such as Trello, Notion, Slack, and Discord for task coordination, project updates, and team communication • Comfortable learning new platforms quickly and supporting marketing tasks that involve automation, content updates, and campaign coordination