9 plus years of experience providing technical support and customer service to various accounts
and businesses in US, Australia and AsiaPacific
Highly proficient and resourceful in providing customer assistance thru chat,
Vast knowledge in MySQL database, Google and Office software, as well as Windows, MAC and
Linux OS
Sound ability to identify and resolve problems in an efficient manner
Experience using a wide variety of ticketing systems such as Salesforce, Zendesk, Autotask,
OTRS, Cayzu, OS tickets, and the likes
Very much familiar and skilled in providing remote assistance using Teamviewer, VNC, Remote
Desktop, Screenshare, and similar platforms
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.