Amazon, Shopify, Etsy, Customer Support, Data Entry

Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Bachelors degree

Last Active

April 15th, 2024 (10 days ago)

Member Since

August 2nd, 2016

Profile Description

Work with integrity and initiative!

Amazon:
- List New Products through template or add a product feature- Selling Application for Restricted Products- Improve Listing Quality / Keyword Indexing / SEO- FBA Shipment Creation / Shipment Plans- Improve Account Health / IPI- Manage Pricing and Inventory (Fix Inventory Errors / Suppressed / Stranded / Intellectual Property Issues / Restricted Products / Price Alerts)- Manage Orders (Buy Shipping / MCF Order Creation)- A+ Content Management- Managed campaigns and ad groups, promotions, coupons, deals and Vouchers- Manage Account Store- Negative Feedback Removal- Manage Returns and A-to-Z Claims- Manage Amazon Posts- Checked MAP / Listing Violators- Generate Sales/Order Reports and Refill/Replenish Recommendations- Product Research- Create SOPs- Contact Suppliers / Manufacturers- Amazon Case Creations (Request Reimbursements / Refunds)- UK and USA Marketplace Management


Shopify:
- Fulfill Orders via Amazon Marketplace
- Check Sales and Order Status
- Check Stock availability via Oberlo or Alibaba
- List Products (Manual and through template)
- Contact Customers
- Website Error / Improvement Checking


Customer Service Agent:
- Offline agent / Off Call
- Response to customer on time and with clearer message/explanation
- Contact customer via email, tawkto, Zendesk, SendinBlue , and FB page
- Product Research via FB page

Etsy:
- Research and Create Product Designs
- List Product Designs Manually
- Fulfill Orders through 3rd Party Sites
- Contact Customer for Updates
- Improve Tags for Better Search Results

Team Leadership/Management:
- Evaluate TeaUpgrade to see actual infomber's Performance Through Daily Communication and Output Review
- Create / Arrange TeaUpgrade to see actual infomber's Tasks
- Hire New Talents
- Create SOPs  / Guidelines for the Member
- Submit Regular Report for Admin Evaluation

Tools Used:
- ThisNew, Printful, Redbubble, eRank, Canva, Shineon, Photoshop, The Dropship Club, ecomhunt, ShopInspect, CJ Dropshipping,- Tawkto, FB Manager, Oberlo, JScout, - AmzScout, Keepa, XSellco, HelloProfit, Amazon Automate Pricing, Amazon Post Publisher, Sonar, Google Merchant Center, Google Search Console- Excel, PDF, Google Sheets, - Helium 10, Zendesk, SendinBlue, 3PL, Orderhive, Office365- WeChat, Skype, Slack