d9c1fd8d8004

Email Marketing Specialist, Customer Service

82 ID PROOF
Timeproof:
EXPECTED SALARY
Php 15,000.00 - 20,000.00/month ( $316 USD )
20 hrs/wk ( $3.59 - $4.79 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
2 years in customer service and 1 year in sales marketing
BASIC INFORMATION
Age:
35
Gender:
Female
Tests Taken:
None
Last Active:
2016-09-04
Member Since:
2016-07-25
SKILL SUMMARY

I've done marketing/sales working in a pharmaceutical company for a year promoting the company's major products and also maintaining good and harmonious relationship with our customers. It involves corresponding with customers via telephone, email marketing or other means to take orders and solicit opinions to better improve our service.
I've been a customer service representative for 2 years. Responsibilities include navigation and support applications as well as knowledge of Benefits and HR
Received inbound call and does outbound calling for followups regarding dependent verification. Emailing proposals to numerous and existing client for promoting the services of the company.
Document all inquiries to Company's Case Management System and update multiple applications in order to develop accurate and comprehensive responses and documentation for inquiries.
I am looking for a long term stable job where i can also help contribute to the company and help me improve my knowledge and skills.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Email Management
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Email Marketing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I've been an executive assistant for a year with an IELTS review center. My job includes -Managing the day-to-day operations of the office. -Organizing and maintaining files and records. -Teaching IELTS including spoken English to the students -Making teaching plans for the IELTS Program -Managing the class; preparing the lessons to be delivered to the students -Preparing and setting tests, examination papers, and exercises -Basic administration, such as keeping student registers and attendance records -Marking and providing appropriate feedback to the students -Attend to walk in customers for any inquiries

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have been speaking English since i was young. I had an experience teaching English when i was working at an IELTS review center for a year and i also experienced teaching English to Koreans for 1 month.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Marketing & Sales
SKILL RATING
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • Social Media Marketing
  • Telemarketing

Advertising
SKILL RATING
  • Facebook Ads

Finance & Management
SKILL RATING
  • Bookkeeping
  • Business Plans
  • Financial Management
  • Inventory Management
  • Invesment Researching
  • Strategic Planning

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Medical Services

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