5+ Years eCommerce Expert | Technical Support | Shopify 

Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

April 17th, 2024 (2 days ago)

Member Since

July 24th, 2016

Profile Description

* Experienced in WordPress Management & Maintenance
* Technical Support for 2 years in an Australian Company -Troubleshooting technical issues and providing support to the team.
* Experienced in Transforming your online presence with On-Page SEO.
* Keyword research for each product, optimize product titles and descriptions, and improve meta tags for enhanced visibility in search results.
* Develop a comprehensive keyword strategy through in-depth research, competitor analysis, and strategic implementation of targeted keywords across product pages.
* Experienced in Implementing customer-centric strategies and Email Management. 4 years in the Industry.
* Experienced in Social Media Management.
* Handle disputes with finesse, ensuring a smooth resolution for your business and the customers.
* Keep responses fast, consistent and accurate by creating macros/email templates.
* Implement an efficient customer support ticketing system, utilize chatbots for instant responses, and set clear response time expectations.

Does it fit well with your Business? 

Send me a personalized note and we can discuss how I can help, or if you'd be interested in learning more about what I can do for your business.