Executive Assistant/Sales/Customer Service/Property Manager

Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

February 27th, 2024 (56 days ago)

Member Since

July 12th, 2016

Profile Description

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<![endif]-->I have 13 years of experience related to Inbound/Outbound
Customer

Service, Team Lead, Project Manager, and back-office with industries

such as BPO/Call Center, Property Management, Real Estate Appointment

Setter/Cold Caller/Account Executive/Manager.



I have vast experience as a virtual assistant and executive assistant to the
CEO and more than 2 years of expertise as a General Manager, admin, and virtual
assistant managing vacation rental properties.



I also have prior work experience with a Marketing firm. We use Intercom to
manage tickets, which allows us to respond to inquiries, issues, and
follow-ups. We routinely handle 20-30 tickets each hour, including the order
fulfillment process.



My expertise in Real Estate acquiring multifamily properties started as an
Acquisition Executive where I worked my way up to the position of Head of
Acquisition.



Below are the tasks I do as a VA and not limited to:

Runs daily operations such as:

> Calendar & Meeting Management/Scheduling

> Scheduled activities/appointments for the day

> Monitor and answer phone calls, emails, and inquiries. Build reports and
nurture leads.

> Attend to issues, escalations, and concerns

> Creating, Implementing, and monitoring process

> Facilitate presentations in PowerPoint, Google Docs, and Google sheets

> Process administrative tasks and reports

> Update records and trackers regularly to ensure the accuracy of all information

> Office & Document Management

> Data Entry/File Management

> Manage and maintain CRM

> Manages Accounts Payable & Accounts Receivable (Adjustments, Refunds,
and Claims)

> Set employee's schedules and process payrolls and transactions

> Process administrative tasks and reports

> Recruit, train, develop and monitor the progress of the team

> Conduct quality audits of team output to ensure a high level of quality
provided



Appointment Setter / Cold Caller

> A great listener

> Has a Positive and Can-Do Attitude

> I am good at building and nurturing relationship

> I am able to gather the information you needed and do Fact-Finding to

see if they are qualified for the standards that you are looking for

> Trained to identify the difference between a motivated and not motivated
seller

> Able to distinguish the difference between objections and complaints as
most

of the objections are just mere complaints / RDR (Reactionary Defense

Response)

> I embrace rejection and treat this as an opportunity

> Firm believer that follows up is the greatest sales secret which is taken
for granted by the salespeople

> Great in a strategic and creative follow-up that converts to contract

> Closer - I'll make sure I'll find a way to get you the appointments you
needed to convert into contractsEducation for me is never-ending, if you want to be great,
you have to make an investment and one of my priorities is education that is
why I also invested in myself to continue to seek education and to pursue new
initiatives. One that molds me and is considered my mentor is Grant Cardone and
his team the training, they provide includes but is not limited to
fundamentals, principles, structures, strategy, and motivation (making you the
better version of yourself) that is needed professionally and personally.