General VA |Executive VA | Ecommerce| Data Entry

Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Bachelors degree

Last Active

April 1st, 2024 (24 days ago)

Member Since

July 9th, 2016

Profile Description

Demonstrates strong organizational skills, flexibility, promptitude, good communication skills, and computer competencies. Helped clients by managing schedules, arranging meetings, performing research, planning itineraries, conducting other administrative duties, and providing customer service.
I have experience in Outbound, Inbound and Technical accounts and a few months of online support, and am knowledgeable in drop shipping (Shopify platform).

• Proven ability to grasp product knowledge and relay product information in a concise but potent manner
• Analytic thinking aimed at resolving customers’ issues in a proactive
manner
• Experience in Shopify order fulfillment via Oberlo, AliExpress (Shopify Drop shipping)
• Has basic FB Ads skills
• Able to find conflict resolution without losing self-composure
• Detail-oriented and efficient in providing customer service in adverse situations
• Assertive but polite when it comes to product or service endorsement
• Time Management Skills
• The Willingness to Learn, this is probably the most "general" skill on the list, but it's still necessary.
Lastly is Persuasion Skills - one a lot of people didn't see coming!

Top Skills

Customer Support » Technical Support

Experience: 6 months - 1 year

- Provide technical support for Google account users. - Assist with password recovery and account settings. - Troubleshoot issues with various Google services (Gmail, Google Drive, etc.). - Resolve technical problems and ensure a secure user experience. - Effectively communicate solutions to users. -Part of the Pixel dream team when this phone was launched

Customer Support » Customer Service

Experience: 2 - 5 years

In a customer service role, my primary duties include: - Responding to customer inquiries and resolving issues. - Providing product/service information and support. - Processing orders and managing returns. - Handling complaints and feedback. - Maintaining records and following company policies. - Demonstrating empathy, professionalism, and problem-solving skills. - Ensuring customer satisfaction. Experienced in various communication channels, including calls, emails, and chat.

Other Skills

Real Estate » Appointment Setting

Experience: 6 months - 1 year

- Identifies potential customers interested in solar energy solutions. - Generates leads through phone calls - Schedules meetings for the sales team to discuss solar products and services. - Introduces the benefits of solar energy systems to potential clients. - Builds initial interest and trust with potential customers through effective communication.