Transcript Editor/Proofreader

Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($900.00/month)

Bachelors degree

Last Active

August 15th, 2019 (1715 days ago)

Member Since

July 3rd, 2016

Profile Description

I've been in the call center industry for almost 5 years now. I have 3 years experience in customer service, 1 year in technical support, 1 year in data entry andUpgrade to see actual info marketing, 6 months in collections and 6 months in health care account. I am very knowledgeable in web research and inputting
data into MS Excel worksheet.
My job descriptions are:
-Assisting with placement of orders, refunds, exchanges, cancel or upgrade an account.
-Taking payment information such as address and phone numbers; provide company information and services.
-Inform customers of deals and promotions.
-Resolving customer complaints via phone,Upgrade to see actual info and mail.
-Reaching out to customers and verify account information.
-Compiling reports on overall customer satisfaction.
-Utilizing computer technology to handle high volume of calls and e-mails.