fd 0b 42e89d8001dc4

Virtual Assistant/ Customer Service Support/ Marketing Assistant/ Trainer/Write

EXPECTED SALARY
Php 30,000.00/month ( $601 USD )
40 hrs/wk ( $3.41 USD/hr )
EDUCATION
Bachelor's Degree
EXPERIENCE
Four (4) years working in a Customer Service Industry, did Email, Phone  and Trainer roles for international clients. Also experienced 2 years as a Marketing assistan
BASIC INFORMATION
Age:
27
Gender:
Female
Tests Taken:
IQ
Score:  125

DISC
Compliance:5
Dominance:28
Influence:41
Steadiness:25

English
 C2(Advanced/Mastery)
Last Active:
2020-01-27
Member Since:
2016-06-27
SKILL SUMMARY

 I was a Customer Support (Phone and Email), also a Trainer for new hires. Ex

Gone through with:

Banking
Telecommunication,
Cable,
Law firm,
Insurance,
Real estate,
and some eCommerce businesses dealing Car and Truck accessories. 


Dealt processes  such as:

•order fulfillment and follow up
•website assistance
•sales/generate leads 
•exchange
•refund/ credit
•create tickets
•price matching
•speak with suppliers 
•product seo writer
•product and topic research


I have also done administrative roles such as;

Trained the new hires to follow standard processes
Researched and data entry
Organized records, prepares exams and  training guidelines,
Coordinated with different  departments regarding training for great results. 

Marketing Assistant roles: 

Supported marketing heads organizing various projects
Market research
Prepared and delivered presentations
Daily administrative tasks to ensure the functionality and coordination of the department’s activities

Some of the well known tools I know of: 

• Lexis Nexis (Advanced)
• Miscrosoft Excel (Intermediate)
• Miscrosft Word (Intermediate)
• Power Point (Intermediate)
• Drop Box (Intermediate)
• Google Sheets (Intermediate)
• Microsoft Outlook (Intermediate)
• Fresh Desk (Pre- Intermediate) - Attaching screenshot , responding to email, determine ticket numbers
• Line (Intermediate)- Calling clients
• Slack  - Chatting • Chatra (Intermediate) - Chatting with clients• Asana (Intermediate) - Updating new tasks, Completing tasks
• Shopify (Intermediate) - Order Fulfillment, Adding new products
• Canva   (Intermediate) - Editing using the  website's default background pictures or own image saved on desktop ,  adjusting  text color and fonts

I was also a:

•product seo writer
•product and topic researcher

CHECK WORK BELOW:
hdsdx://xdd.hv/2H8bFXI pjbec://zpb.rb/8TMebQX fovjr://dex.ka/9pxhFG3 

I have my own website, too. Where mostly I visited some places and I write some reviews.
kjizk://abkmnptw.mybclcl.ysq/lslnvxq/gvix/0r-r-cvuqox-xiwudc-ntdtgplrdgo-tn-kb-lktcm-oxccv

alrvo://tiassdvn.xgippyr.dpe/bazjqpi/itym/kjjxf-czsg-jolbuec-itfb-ugb-ewq-ne-jl-ruubr-adr-skahv

MY PAGES:

I am a Life blogger of mostly Travel, and Bits of Everything.

IG: cbzek://tjl.oqnsmdgrn.rjh/kbyyulbwtmnzlfmgzAA: xzofk://qei.oimpjjpx.jbt/VspvgjeHalramjdpnVAEBVEX: ottud://xzv.unolqps.qaj/rmtvb?g=qCKSYpqM-3J&h=422h


I welcome you and let's jump in  to do our  future project together.  Salary is negotiable.  I am looking for full time and flexible time is preferable .  

I hope employers get back to those applicants who never made it so we can move forward. Thanks :)





WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Email Management
  • Excel
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Blogging
  • Editing Proofreading
  • Mobile Marketing
  • Sales Representative
  • Telemarketing
  • Ecommerce / Shopping Carts
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I worked as Trainer for a year and been doing some of the administrative roles such as; •Preparing material for presentation •Trained the new hires to follow standard processes and procedures •Coaching one on session with the trainees •Organize records •Draft messages •Research and Data entry •Schedule appointments for my next classes with trainees •Speaking with the clients for updates •Attend meetings

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I was a part time English tutor. Worked for American companies dealing Customer Service. English communication is very involved at work since I speak to international clients.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I love writing and I can say I have a great rate for speaking and writing English. Check my blog: https://sjdungog.wixsite.com/website/blog

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing

Marketing & Sales
EXPERIENCE

I have been working in a Customer Service Industry and I dealt with roles such as Sales and Telemarketing. These tasks have a similar approach since you determine the potential clients to take advantage of the products.

SKILL RATING
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • Social Media Marketing
  • Telemarketing

Webmaster
EXPERIENCE

I have worked for an eCommerce Car company. I have worked on car parts. Tasks such as •order fulfillment and follow up •troubleshooting •website assistance •sales •exchange •refund/ credit •create tickets •price matching

SKILL RATING
  • Ecommerce / Shopping Carts

Customer Service & Admin Support
EXPERIENCE

Highly involved with phone support and email acted as Customer/tech/sales representative and a Product Trainer for 4 years. •Phone support, getting 50- 60 calls a day •and as an Email support, responding to maximum of 40 emails a day.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

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