Virtual Assistant, ebay Store Manager/Lister, Shopify Lister

Age:

32

Gender:

Female

Location:

Lipa City, Batangas

Tests Taken:

IQ
Score:  120

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DISC

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Dominance:	45
Influence:	18
Steadiness:	15
Compliance:	22

English
 C2(Advanced/Mastery)

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Last Active:

December 3rd, 2022 (7 days ago)

Member Since:

June 20th, 2016

Hi! My name is Macon and I'm offering Customer Support services as well as VA services for eBay and Shopify Business Owners.
I have been in the Customer Service Industry in a call center setting for over 4 years. I worked for prominent US companies like Manulife and AOL to name a few. I'm looking for customer service roles, I can work as a Sales Representative, as a Customer Care Representative, Chat and Email Support Representative, and as a Technical Support as I have strong knowledge of Information Technology and Computers.
I also work as a Virtual Assistant in which I cater to e-commerce business owners like eBay and Shopify for over 6 years now. I help them scale their businesses by overseeing administrative tasks and analyzing day-to-day operations.
If you think my skills match your requirements, message me, and let's have a chat!
Ecommerce Experience:
- Ebay - Store Management, Expert Lister, SEO Keywords Expert (All Niche)
- Shopify - Listing/Adding Products, Adding Categories, Adding Customer Reviews
- Poshmark - Product Listing, Cross-Listing
- Etsy - Tags, Cross-Listing
**- Manual Listing, Draft Listing, Listing w/ Multiple Variations, Cross Listing
Fashion Clothes SEO and Shoes Listing
Ecommerce Tools
- SKUGRID
- SKUFETCH
- WISELISTER
- Hydralister
- ChiliHunter
- ZIK Analytics
- Hustle Got Real
- Flip Lister
- ListPerfectly
- TitleBuilder
I will provide you Topnotch Professional Customer Service and Technical Support for the ff:
- Email
- Live Chat
- Inbound Calls
- Outbound Calls
- IT Support - hardware and software/computer related
Skills:
- Canva Graphics Designer
- Proficient in Excel and Google Sheets (w formulas)

TOP SKILLS

• Admin Assistant

• Data Entry

• Excel

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Research

• Speaking

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Office & Admin (Virtual Assistant)

SKILL RATING

• Admin Assistant

• Data Entry

• Excel

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Research

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English

EXPERIENCE

With over 4 years of Customer Service experience assisting U.S. customers, I have worked in various Contact Centers and I'd be very enthusiastic to use my skills on different types of projects. As a customer service agent, I'm pretty much familiar in communicating with different types of customers. I'm very familiar with English grammar and usage and have no trouble adapting to various style guides.

SKILL RATING

• Speaking

• Translation

• Tutoring Teaching

• Writing

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Customer Service & Admin Support

EXPERIENCE

I have 4 years experience in various Contact Centers.

SKILL RATING

• Customer Support

• Email Support

• Phone Support

• Tech Support