I am a highly motivated and organized professional, consistently striving for excellence in all my tasks. My fast learning abilities, strong attention to detail, and problem-solving skills allow me to deliver exceptional service. I am committed to maintaining high standards while ensuring efficiency and accuracy in my work.
Experience: 1 - 2 years
Experience: 2 - 5 years
- Provided real-time support to Tier 1 agents and fulfilled their requests. - Resolved escalated tickets, including supervisor requests, legal threats, and complex customer issues.
Experience: 2 - 5 years
- Searched for potential leads and qualified them based on set criteria. - Collected contact, personal, and other relevant information using tools like LinkedIn, databases, and other online platforms. - Input gathered information into the Customer Relationship Management (CRM) system.
Experience: Less than 6 months
- Delivered professional, real-time customer support, ensuring high- quality service. - Utilized strong written communication skills to maintain clarity and accuracy in chat interactions.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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