d0d4e0c81 b9df 2804

Virtual Assistant; Customer Support, All Around eCommerce VA

99 ID PROOF
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EXPECTED SALARY
Php 90,000.00/month
( $1,692 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $9.78 USD/hr )
EXPERIENCE OVERVIEW
5 years eCommerce VA handling Customer Support, Order Fulfillment, Social Media Management, Product Research and Importing, Inventory Listing Enhancement and Basic Graphic Design
BASIC INFORMATION
Reviews:

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Age:
28
Gender:
Female
Location:
Aritao, Nueva Vizcaya
Tests Taken:

DISC
Dominance:47
Influence:11
Steadiness:19
Compliance:23

English
 C2(Advanced/Mastery)
Last Active:
January 29th, 2023 (57 days ago)
Member Since:
June 5th, 2016
SKILL SUMMARY

I am a hardworking and dedicated employee; I am a fast learner. I can work in a fast-paced environment. I am a reliable person, you can leave all the jobs to me and expect me to get it done with the highest quality. I started working with an Outbound contact center for an appointment setting campaign. I have received the best communication skills training and have built me up to become conversational, especially with the English language. I stayed in the company for almost a year. I was a T-Mobile Customer Service / Technical support issue for almost 2 years. I have been trained to handle billing issues, customer inquiries and perform basic troubleshooting. I was also with Sallie-Mae student loans for a year, this is a student loans account where I was trained to handle customers who are having issues with their bills. I was part of the DLQ (delinquent) department; we are specialized in handling customer accounts whose loans are already 30 days past due. I was one of the excelling agents for both accounts. My first job as a home-based agent was cold calling to businesses in the US for an Electronic company. My second job was as a lead generation agent for US health insurance. These jobs need productivity and I am proud to say that I'm good at providing numbers. I was also a VA for quite some time now. I worked with an Amazon Seller. I handled e-mails, phone calls, tracking of packages, order listing, data entry, research and social media management. I was recognized for being a productive and a reliable agent. I have learned to exhaust every source that I have to satisfy every customer. I was also a VA for a Shopify Seller who takes care of almost everything, from Order fulfillment to Customer Service. I was trained to finish multiple tasks every day, finishing work in a specific time without compromising the quality of the job done. I have a good eye for details and have great communication skills. My experience in E-commerce is what I consider my strength. I am a Jack of all trades.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Email Management
  • Human Resource Management
  • Personal Assistant
  • Speaking
  • Translation
  • Writing
  • Email Marketing
  • Lead Generation
  • Sales Representative
  • Social Media Marketing
  • Telemarketing
  • Customer Support
  • Email Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Research

English
SKILL RATING
  • Speaking
  • Translation
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing

Sales and Marketing
SKILL RATING
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing

Advertising
SKILL RATING
  • Facebook Ads
  • Google AdWords

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Social Media Moderation

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