Geoffrey

Lead Generation

99 ID PROOF
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Overview

Looking for part-time work (6 hours/day)

at $12.00/hour ($1,584.00/month)

Bachelors degree

Last Active

March 29th, 2024 (today)

Member Since

June 2nd, 2016

Profile Description

A Business Development Specialist with over 5 years of solid experience in B2B and B2C. I possess a broad orientation in Sales Development and Lead Generation processes.


LEAD GENERATION MANAGER
Anata Inc
April 2022 - January 2024
* Managed a team of 4, responsible for finding and qualifying potential clients for Amazon and E-commerce management services
* Developed and maintained a database of high-quality leads 
* Executed effective email marketing campaigns and continuously
analyzed and refined lead generation strategies to maximize
results 

PROJECT MANAGER
Worldwide Business Research
Jan 2022 - Jan 2023
* Connected and built strong relationships with Business Executives
to attend sell-out international conferences
* Cold-called and emailed prospects; identified decision-makers to
begin the sales process
* Maintained and expanded the company’s database of prospects by
conducting research to find new leads
* Handled Retail, Pharmaceutical, Finance, Travel & Hospitality
International conferences 

BUSINESS DEVELOPMENT ASSISTANT
SC3 Clinical Research Group
Jun 2018 - Apr 2022
* Generated new clinical trial leads from Upgrade to see actual info and other
online resources. Reached out to prospects for a clinical study
participation
* Assisted Principal Investigators in Email correspondence, Study
Feasibility Assessments, and Site Visits
* Secured and completed clinical trial documents including
Confidentiality Agreement, Protocol Synopsis, Feasibility
Questionnaires, and other study start-up documents

SALES TRAVEL SPECIALIST
International Travel Network
Jun 2016 - Jun 2017
* Provided flight booking arrangements over the phone
* Became proficient in international as well as domestic flight routes
* Contacted customers to inform them of flight cancellations and
delays and other scheduling issues 

QUALITY ASSURANCE ANALYST
Telstra
Jan 2015 - Feb 2016
* Listened to calls either recorded live or side-by-side and
communicated feedback
* Identified calls failing to meet predefined standards, identified the
problem and brainstorm with the team to create a resolution for a
better customer experience
* Analyzed call trends and identified agent and call center training
opportunities and provided recommendations to management.
* Implemented agent training and team coaching initiatives every
week 

CUSTOMER SERVICE REPRESENTATIVE
Telstra
Jul 2014 - Dec 2014
* Resolved an average of 25 inquiries a day, dealing with all types of
inquiries including billing issues, order tracking, product
information queries, troubleshooting minor hardware issues
* Assisted clients in sim card activation and service changes,
recommended service options and scheduled phone orders and
deliveries.
* Upsell company products and services to customers 

TECHNICAL SUPPORT REPRESENTATIVE
Convergys
Jun 2012 - Jul 2014
* Diagnosed and resolved technical hardware and software issues
involving internet connectivity
* Provided minor technical support to identify and resolve issues
with Windows OS, cellphones, wireless network printers,
networking and telecommunications equipment
* Proactively provided higher internet speeds if available to
customers and implemented strategies to improve sales 

Top Skills

Customer Support » Sales Support » Lead Generation

Experience: 5 - 10 years

Other Skills

Marketing » Social Media Management

Experience: 2 - 5 years

Project Management

Experience: 1 - 2 years

Customer Support

Experience: 5 - 10 years

Customer Support » Sales Support

Experience: 5 - 10 years

Basic Information

Age
33
Gender
Male
Website
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Address
Danao City, Cebu
Tests Taken
IQ
Score:  115
English
C2(Advanced/Mastery)
Uploaded ID
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