Unayzha

Executive Virtual Assistant | CSR| Online Business Manager

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

March 30th, 2024 (20 days ago)

Member Since

June 1st, 2016

Profile Description

With over 8 years of experience as a virtual assistant, I have helped numerous businesses streamline their day-to-day operations and improve efficiency. As the team manager at FTVY LOGISTICS, a top-tier logistics transportation company in the USA, I lead a team of dispatchers and drivers toward achieving company goals and consistently exceeding customer expectations. I have a keen eye for detail and exceptional organizational skills that enable me to oversee cross-functional teams, ensure the timely delivery of projects, and manage logistics dispatches and tow requests with the utmost urgency and professionalism.

In addition to my expertise in logistics and operations, I also have a strong background in customer support and sales, which I have honed over 4 years in New York. I have provided email and chat support to clients across various industries, ensuring the timely and effective resolution of their queries. I have also demonstrated a deep understanding of how to provide exceptional customer service, build and maintain strong relationships, and create innovative solutions that meet the client's needs. Throughout my career, I have demonstrated a strong work ethic, a commitment to excellence, and a willingness to go above and beyond to meet and exceed client expectations.

Furthermore, I am a lifelong learner, continuously seeking opportunities to expand my knowledge and skill set. My dedication to personal growth ensures that I stay ahead of industry trends and technologies, enabling me to bring fresh ideas and innovative solutions to the table.

So, if you're seeking a virtual professional who will not only meet but exceed your expectations, look no further. Embrace the chance to work with me and experience firsthand the transformative impact I can have on your business. Together, let's unlock the full potential of your business and create a future of unparalleled success.
    

Top Skills

E-Commerce » Logistics Management

Experience: 2 - 5 years

As a Logistic Manager, my journey is one intertwined with passion, efficiency, and a deep sense of purpose. I embark on each day with a profound commitment to orchestrating seamless operations, leaving no stone unturned in my pursuit of excellence. My experience as a Logistic Manager is rooted in the art of logistics—the delicate balance of coordinating resources, optimizing processes, and ensuring timely delivery. But it goes beyond that. It is a realm where emotions come into play, where the satisfaction of a job well done and the joy of surpassing expectations merge into a harmonious symphony. In this realm, I become your ally, your dedicated partner in navigating the complexities of supply chains, transportation, and warehousing. I am here to shoulder the burden of logistics, freeing you from the intricacies and allowing you to focus on what matters most—your core business and the satisfaction of your customers. With unwavering dedication, I immerse myself in the intricacies of your operations, seeking to understand your unique needs and objectives. I collaborate closely with you, building a relationship grounded in trust and open communication. Your success becomes my purpose, and I strive to align our logistical strategies with your broader vision. From managing inventory to optimizing transportation routes, I leave no detail overlooked. I harness the power of data and technology, combining them with a human touch to drive operational efficiency and cost-effectiveness. I navigate through challenges with resilience and adaptability, finding innovative solutions to ensure that your supply chain remains robust and resilient. But my role as a Logistic Manager extends beyond the tangible aspects of operations. I am attuned to the emotional dimensions that underlie logistics—the trust that your customers place in your ability to deliver, the satisfaction they experience when their expectations are exceeded. I am driven by a deep empathy and understanding of the impact that seamless logistics can have on your brand reputation and customer loyalty. I am here to be your advocate, your problem-solver, and your source of unwavering support. I listen to your concerns and collaborate with you to develop customized logistics solutions that align with your unique requirements. I celebrate your victories, big and small, as they reflect the culmination of our joint efforts. As your Logistic Manager, I am not just a professional overseeing operations; I am an integral part of your team, emotionally invested in your success. I am fueled by the satisfaction of knowing that our collaborative efforts have a tangible impact on your business, allowing it to thrive and grow. So, let us embark on this logistical journey together. Trust in my expertise, dedication, and unwavering commitment to your success. Together, we will navigate the intricacies of logistics, transforming challenges into opportunities and turning your vision into reality. Your satisfaction is not just a metric of success; it is the emotional reward that fuels my passion and drives me to continually exceed your expectations.

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

As your devoted Customer Service Support, I bring a wealth of experience and a genuine desire to uplift your business and customer satisfaction to new heights. With a heartfelt approach, I am here to be your trusted ally, guiding you through the intricacies of customer service with unwavering dedication and empathy. My experience as a Customer Service Support professional has been a journey of profound connection and growth. I understand that your business is not just a transaction; it is a labor of love, a reflection of your passion and dedication. I am honored to be a part of that journey, committed to helping you create exceptional experiences for your customers. In my role, I am more than just a representative handling inquiries—I am a guardian of your brand's reputation. I recognize the emotional impact that each interaction can have on your customers, and I approach every engagement with a deep sense of care and understanding. I listen attentively, striving to comprehend the unique needs and desires of each individual, fostering a connection that transcends the transactional. I am here to be your advocate, your voice of compassion, and your problem-solving partner. Whether it's addressing concerns, answering questions, or resolving issues, I am dedicated to finding timely and effective solutions that leave your customers feeling valued and heard. I take pride in going the extra mile, offering personalized assistance that goes beyond their expectations. Beyond the practicalities of customer support, I am committed to understanding the emotions and aspirations that drive your customers. I celebrate their triumphs, delighting in their successes as if they were my own. In times of challenge, I offer a comforting presence, providing reassurance and guidance to ensure their confidence and trust remain unwavering. My experience as a Customer Service Support professional extends beyond the realm of immediate problem-solving. I am here to empower your business, to help you build lasting relationships with your customers. Through diligent feedback analysis and an unwavering commitment to improvement, I provide valuable insights to enhance your products, services, and overall customer experience. I understand the significance of each customer interaction on your business's growth and success. As your dedicated Customer Service Support, I am emotionally invested in your journey. Your goals become my goals, your victories become my victories. Together, we forge a path of remarkable customer experiences that leave a lasting impression, cultivate loyalty, and drive business growth. So, let us embark on this journey together. Share with me your vision, your aspirations, and your challenges. Trust in my expertise, my empathy, and my unwavering dedication to your success. With an emotional commitment to your business and your customers, we will create a customer service experience that not only meets expectations but surpasses them, fostering a deep connection and a thriving business ecosystem.

Other Skills

Customer Support » Sales Support

Experience: 2 - 5 years

As your dedicated Sales Support, I bring a wealth of experience and a heartfelt commitment to fueling the growth and success of your business. With passion and empathy, I am here to be your trusted partner, working tirelessly to elevate your sales efforts and drive extraordinary results. My experience as a Sales Support professional is built on a foundation of genuine connections and a deep understanding of the intricate dynamics of sales. I comprehend the emotions and aspirations that drive your customers, and I am committed to creating meaningful engagements that inspire trust, loyalty, and enthusiasm. In my role, I am more than just a support system; I am a catalyst for your success. I collaborate closely with your sales team, immersing myself in your products, services, and unique value proposition. I become an extension of your brand, passionately sharing its story and offerings with your target audience. As a Sales Support professional, I understand the challenges you face in a competitive marketplace. I am here to provide you with the tools, resources, and insights necessary to overcome these obstacles. From conducting market research to analyzing customer trends, I bring a comprehensive understanding of your industry, helping you refine your sales strategies for maximum impact. But my role goes beyond mere analysis and strategy. I am emotionally invested in your success. I celebrate your wins, big and small, with genuine excitement and joy. Each sale is a testament to our collective efforts, and I take immense pride in contributing to your triumphs. I am here to offer unwavering support, to address your concerns, and to provide solutions that drive sales growth. I am committed to understanding your customers' needs, aspirations, and pain points, so that together, we can craft compelling sales messages and experiences that resonate deeply. Through active listening, open communication, and a deep sense of empathy, I foster connections with your customers that extend far beyond the transaction. I am here to build lasting relationships, to cultivate brand loyalty, and to ensure that your customers feel seen, valued, and understood. With my expertise as a Sales Support professional, I am equipped to enhance your sales processes, streamline operations, and optimize your sales funnel. I am dedicated to continuously refining and improving our strategies, leveraging data-driven insights and market trends to stay one step ahead of the competition. So, let us embark on this sales journey together. Trust in my experience, my passion, and my unwavering dedication to your business's growth. Together, we will forge a path of sales excellence, fueled by emotional connections, exceptional customer experiences, and remarkable results. Your success is my purpose, and I am honored to be a part of your sales journey.

Basic Information

Age
38
Gender
Female
Website
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Address
Zamboanga, Zamboanga del Sur
Tests Taken
IQ
Score:  125
DISC
Dominance: 45%
Influence: 20%
Steadiness: 24%
Compliance: 11
English
C2(Advanced/Mastery)
Uploaded ID
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