Customer Service Rep/ Travel Consultant/Email Chat Support/Virtual Assistant

82 ID PROOF
Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $485 USD )
40 hrs/wk ( $3.03 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
Customer Service, Sales,Telemarketing, Reservations, Chat & Email Support
BASIC INFORMATION
Age:
35
Gender:
Female
Tests Taken:
IQ
Score:  105
English
 B2(Upper Intermediate)
Last Active:
2019-08-10
Member Since:
2016-05-25
SKILL SUMMARY


Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
Answer inquiries regarding their order details, tracking, cancellations, chargebacks, and refund.
Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
Provide clients information in preparing required travel documents and forms.
Provide customers with travel suggestions and information sources, such as guides, directories, and maps.
Do phone calls for follow-ups/sales.
Process payments, send invoice and receipts to those who book with us.
Chat/ Email Support - processed orders, cancellations and refunds
Data Entry
Appointment Setter Home-based
Virtual Assistant/CSR Home-based<8efe80624d780eba0c6493ec45140364>Email Support Home-based




WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Travel Planning
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Email Marketing
  • Mobile Marketing
  • Sales Representative
  • Telemarketing
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have worked with BPO companies for almost 7 years and there was some admin task that we did. 

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have a call centre experience for 7 years. We handle different accounts and deal with different people. Most of our clients were in USA and Australia.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
EXPERIENCE

I have marketing and sales experiences. I worked with United Airlines were we booked flight reservations and also did upselling. I also worked with Hoot Holidays(sales account) we offered holidays to Fiji to the Australians by calling them, live chat and emails.

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing

Customer Service & Admin Support
EXPERIENCE

I have 7 years experience in Customer Service/Sales and more than 1 year of experience working home-based.

SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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