I can handle high-volume calls, attention to detail, integrity, active
listening skills, and solving customer complaints in a timely and
professional manner. I have been with the BPO industry for almost 9years. Taking inbound, outbound calls, lead generations, chat support and
I have a strong ability to multi-task and manage time effectively.
My goal for each client is to deliver 100% client satisfaction, maintain
and/or increase positive feedback on your business, and even go the
extra mile.
?Knowledgeable using CRM, ZOHO, Zoominfo, Sales Navigator on LinkedIn
? Microsoft Excel,
Experience: 5 - 10 years
I have a solid work ethic. When I'm working on a project, I don't just want to meet deadlines. Rather, I prefer to complete the project well ahead of schedule. Last year, I even earned a bonus for completing my three most recent reports one week ahead of time.
Experience: 1 - 2 years
Responding to customer queries in a timely and accurate way, via phone, email or chat. Identifying customer needs and helping customers use specific features. Analyzing and reporting product malfunctions.
Experience: 2 - 5 years
I was always satisfied because lead generation is a “goldmine”. It is the process of turning an anonymous website visitor into sales opportunities. That's why I am also motivated to help businesses succeed by connecting them with potential customers and it is a key aspect of the sales process and that you enjoy the thrill of closing deals as well.
Experience: 6 months - 1 year
This is to provide assistance to company customers via email. My experience as Email Support is the big responsibilities for developing customer relationships, solving customer issues, promoting products and services, maintaining their job knowledge, and forwarding unresolved queries to specialists.
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