E-commerce / Admin Support / Skilled Customer Service / VA

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates Degree

Last Active

April 17th, 2024 (6 days ago)

Member Since

April 29th, 2016

Profile Description

As a Customer Service Representative, I am highly organized and results-driven with 14 years of industry experience. I possess a wide range of skills and in-depth knowledge of relevant applications, resulting in an excellent track record of significantly increasing service quality.

My outstanding communication skills allow me to build strong customer relationships and inspire confidence. I consistently go above and beyond to ensure customer satisfaction and possess the ability to multitask, prioritize, and organize effectively under pressure. I thrive on new challenges and am always ready to take them on. 
My relevant experience and qualifications include the ability to type 60 WPM, high levels of responsibility, and fast-learning traits. I possess quality customer service and communication skills, tremendous attention to detail, and an enthusiastic persona with an active drive for customer satisfaction. Additionally, I can communicate clearly and concisely with clients and am proficient with different types of office software, such as Outlook, Microsoft Word, and Excel. I have a strong knowledge of administrative procedures and relevant technical/products' knowledge. Finally, I am adept at using Zendesk, ZopIM, Salesforce, and Slack.