With over 7 years of experience under my belt, I am the PERFECT contractor for your project.
I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.
All work is completed by ME, so you can rest assured that your work will not be outsourced to someone else.
I pride myself on providing the highest quality of work, and will never complete a project until the client is 100% satisfied.
Summary of Qualifications :
- Powerful telephone skills, able to establish immediate trust and confidence. - Call handling skills with great enthusiasm. - Able to troubleshooting. - Able to resolve technical issues. - Complaint Handling/Dispute Resolution - Highly professional and effective closer. - Having positive attitude, understanding, dedication, patience and commitment. - Effectively overcome objections to sales in a calming and convincing manner. - Ability to work effectively in a multi-task, high volume environment. - Excellent knowledge of Windows Operations Systems and software. - Microsoft Word, Excel, Power Point and Outlook. - Excellent ability to adapt a changing environment.
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