Business Analysts, PMO, Graphic Design

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Bachelors degree

Last Active

February 13th, 2025 (37 days ago)

Member Since

April 14th, 2016

Profile Description

Web Media, Graphic Design
•Earned Web Media Certificate from BYU-Idaho in 2018.
•Intermediate in the use of Adobe Photoshop, Illustrator, InDesign.
•Intermediate in Front-end Development using HTML, CSS, JavaScript, JQuery, etc.
As an IT PMO associate.
•Exposed in multiple service lines such as Application Development, Maintenance & Production Support, Independent Software Testing, and Business Process Management. Taking charge in the governance of different methodologies in Application Development such Agile, Iterative, and Waterfall.
•Resource management.
This includes resource tracking, onboarding/offboarding monitoring, skills inventory update
•Monitoring/Enforcement of Processes
-Project Initiation (ensure that all pre-project requirements are met e.g. contracts, process artifacts, project kickoff, risk identification)
-Project status monitoring (early detection of risks on schedule, cost, issues, problems for escalation)
-Collating reusable components for submission to the Corporate Repository
-Project closeout procedures (ensure that the closeout checklist is completed with, artifacts, caselet, tokens, team member evaluation, skills update)
-Promotion of best practices from the projects and/or the MC to the corporate PMO
-Preparation of PMO Reports
-Project Health Monitor
-Minutes of Meetings and
-Project RAID Logs
•Identifying and Institutionalizing Best Practices and Improvement Initiatives
As a Business Processor for a PBM company in the US
•Risk/Issue management – An example of which was when a benefit configuration was modified accidentally from a higher hierarchy by a colleague when the requirement should only be at a group level (lower hierarchy). When this issue is left undetected and unresolved, this will cause millions of dollars to be lost by the benefit manager. This was detected through a weekly status touch base which includes risk/issue detection and mitigation. The issue was resolved prior to the account live date through rigorous analysis of historical data, collaboration with account managers and configuration Upgrade to see actual info a week-time, the benefit manager was saved from a potential million-dollar loss.
•Increased the capacity of billable resources to 400% in 2013
•Formed a branch out team which became a standalone team in the same year of 2013
•Provide status of the team’s deliverables to onshore manager
•Created the standard operating procedures and checklists for business requirements and approved by onshore manager
•Monitor capacity of resources and day-to-day operations within the team
•Handle reliability issues and perform error resolution